Summary
Overview
Work History
Education
Skills
Timeline
Generic

Adria Green

Royse City,TX

Summary

Dynamic individual with hands-on experience in client services and staff support. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and dependability. Committed to making meaningful contributions for team success and willingness to take on added responsibilities to meet team goals.

Overview

13
13
years of professional experience

Work History

Client Services Executive

CHRISAD
01.2020 - 09.2024
  • Served as a liaison between clients and design team to ensure client's branding and marketing campaigns are synergistic to their overall practice
  • Enhanced client satisfaction by promptly addressing inquiries and providing exceptional customer service.
  • Scheduled sales visits in assigned territories.
  • Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
  • Trained staff on operating procedures and company services.
  • Partners with Client Services Manager in helping to coordinate large company events/conferences.

Brand Manager

CHRISAD
06.2018 - 01.2020
  • Manage all branding, marketing and direct mailing campaigns for 130 private practice dentists
  • Achieve and exceed team sales goals and company goals
  • Communicate effectively with the proper department to troubleshoot internal and external business processes.
  • Created and managed budgets to maximize brand reach and engagement.
  • Built strong relationships with clients through timely communication and regular followups.
  • Maintained detailed records of all client interactions, allowing for efficient tracking of progress and swift resolution of concerns as they arose.

Marketing Assistant

CHRISAD
09.2016 - 06.2018
  • Created records for client when they would sign on
  • Ran mailing radius for clients mail campaign to ensure they were mailing to the proper areas without overlapping another client.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Conducted training sessions for new hires, ensuring consistent level of service across team.

BJ'S RESTAURANT AND BREWHOUSE
03.2012 - 08.2016
  • Assisted guests with making menu choices in an informative and helpful fashion
  • Delivered exceptional service by greeting and serving customers in a timely, friendly manner.

Education

SANTA ROSA JUNIOR COLLEGE
Santa Rosa, CA

Skills

  • Adaptive team player
  • Client Relationship Building
  • Time management skills
  • Attention to Detail
  • Reliability
  • Customer service excellence
  • Money handling abilities
  • Administrative and Office Support

Timeline

Client Services Executive

CHRISAD
01.2020 - 09.2024

Brand Manager

CHRISAD
06.2018 - 01.2020

Marketing Assistant

CHRISAD
09.2016 - 06.2018

BJ'S RESTAURANT AND BREWHOUSE
03.2012 - 08.2016

SANTA ROSA JUNIOR COLLEGE

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Adria Green