Adria Moore
Fort Worth,TX
Summary
A very ambitious customer service specialist with a wide spread of transferable skills in customer service, sales, and medical terminology. I have the ability to connect with people and understand their wants and needs. I pride myself on the ability to deliver outstanding service in every interaction.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Customer Service Representative
UnitedHealth Group
09.2022 - Current
- Respond to and resolve, on the first call, customer service inquiries and issues from several sources (Provider, Member, Customer)
Telephone Sales Representative
DISH NETWORK
05.2020 - 09.2022
- Generate new business opportunities to fuel our growth
Telephone Sales Representative
AT&T
08.2018 - 05.2019
- Assists assigned sales associated with selling all products and services at management approved pricing.
Sales Associate
Verizon
04.2017 - 08.2018
- Listening to customers' needs and making appropriate recommendations.
Customer Account Executive
Comcast
01.2013 - 10.2016
- Taking inbound calls from current customers
Education
Associate of Arts - Criminal Justice
Collin County Community College District
Plano, TX05.2025
No Degree - Real Estate
North Lake College
Irving, TX05.2021
Skills
- Sales Closing
- Active Listening
Certification
Real Estate License
Timeline
Customer Service Representative
UnitedHealth Group
09.2022 - Current
Telephone Sales Representative
DISH NETWORK
05.2020 - 09.2022
Telephone Sales Representative
AT&T
08.2018 - 05.2019
Sales Associate
Verizon
04.2017 - 08.2018
Customer Account Executive
Comcast
01.2013 - 10.2016
Associate of Arts - Criminal Justice
Collin County Community College District
No Degree - Real Estate
North Lake College