Adria Rozeboom
Quality Control, Digital Email Campaigner, & Customer/Internal Communications
Denver,CO
Summary
Versatile, adaptive professionalism with strong knowledge & background in digital marketing, administrative support, culinary operations, customer service, hospitality, and caregiving. Strong communicator with the ability to connect authentically with diverse audiences. Demonstrates attention to detail, accountability, excellent communication, and the ability to learn quickly in dynamic environments. Seeking opportunities to leverage existing skills while embracing new challenges.
Overview
1
1
Certification
20
20
years of professional experience
Work History
Independent Pet Care Specialist (Rover)
Self-employed
01.2023 - Current
- Provided in-home care for pets, mainly dogs, with complex or specialized needs, often staying overnight in clients' homes.
- Ensured home environment remained tidy and organized for pets
- Clarified expectations and provided regular updates to owners, fostering trust and communication
- Executed detailed feeding and behavior routines for high-maintenance animals, ensuring their comfort and well-being
Digital Marketing Lead and Main Point of Contact
Dealerwing (Automotive Industry)
01.2022 - 01.2024
- Learned new tools to adapt to the fast-changing environment of digital marketing.
- Executed campaigns by managing data, overseeing builds, coordinating email sends, and executing online promotions from build to launch.
- Campaign execution: Managed data, helped with builds, email sends, and online promotions from build to launch
- Operated multiple systems to enhance workflow and data management.: Worked in ActiveCampaign, Campaign Monitor, Jotform, Salesforce, and Excel
- Process design: Lead launcher and process designer for special events and one-off sends
- Conducted manual data cleaning to ensure accuracy and compliance.: Manual data cleaning and unsubscribe management
- Data: Manual data cleaning and unsubscribe management
- Analytics: Reviewed results to see what was working
Server (Part-time)
Finn McCool's
01.2022 - 01.2024
- Provided personable, accurate service in fast-paced restaurant during high-volume shifts.
- Delivered prompt food and beverage service while maintaining accurate order details
- Communicated menu items clearly to support guest selections and special requests
- Processed payments accurately using POS system and handled cash responsibly
Head Cook, Corporate Culinary Operations
Centura Health
01.2019 - 01.2022
- Lead cook and trainer in culinary operations for the corporate offices of one of Colorado's largest healthcare organizations, with creative autonomy over daily food service.
- Developed menus, daily specials, prep plans, and new breakfast, lunch, and dinner recipes for a corporate clientele
- Ran kitchen workflow and daily service independently, making day-to-day decisions without close supervision
- Maintained timely and safe food service to enhance customer experience
- Adapted to multiple kitchen and café roles, supporting operations across hospital kitchens during COVID
- Trained new team members, fostering team cohesion and resilience under pressure
- Upheld food safety and quality standards in a healthcare setting
Fine Culinary Arts Cook
Epicurean Catering
01.2014 - 01.2019
- Prepared high-quality dishes from scratch in fine catering kitchen, ensuring satisfaction for specialized orders and high-profile events.
- Created large quantities of fine cuisine to meet high standards
- Collaborated with Chef on specialized orders and developed recipes to enhance menu offerings.
- Back-of-house support for high-profile clients and holiday events
- High-quality food prepared to specific event deadlines
Prepared Foods Specialist (Cross-Trained)
Whole Foods
01.2011 - 01.2014
- Cross-trained across all prepared foods stations, enhancing team flexibility and operational continuity.
- Facilitated ongoing production by adapting to different stations as needed.
- Trained teammates on their stations, fostering skill development and collaboration.
- Consistent output to Whole Foods' production standards
- Provided friendly and supportive service to customers at all stations.
Nanny
Private Family
01.2012 - 01.2013
- Provided support and care for three girls (ages 4 to 7), including some overnights: school pickups and drop-offs between two households, homework, dinner, and bedtime.
- Managed daily childcare routines, ensuring consistent supervision, safety, and age-appropriate engagement.
- Planned educational activities supporting cognitive, social, and emotional development.
- Prepared nutritious meals and snacks aligned with family preferences and dietary needs.
Front Desk Receptionist
Tynan's Nissan Volkswagen
01.2012 - 01.2013
- Served as front-line contact for car dealership, efficiently routing calls and visitors to appropriate teams.
- Managed multi-line phone system, routed calls, and relayed accurate messages to appropriate staff.
- Greeted customers, verified appointments, and directed traffic between sales and service departments.
Barista, Food Prep and Customer Service
Various Cafes and Restaurants
01.2007 - 01.2011
- Held several café, restaurant, and barista roles, demonstrating reliability and self-motivated learning while maintaining cleanliness and food safety standards.
- Crafted espresso drinks, brewed coffee, and maintained beverage quality across high-volume cafe service.
Education
High School Diploma / GED -
Ponderosa High School
Parker06-2008
No Degree - Psychology
Arapahoe Community College
Littleton, COSkills
- Email Campaigning
- Quality Control
- Client/Internal Communications
- Technically Savvy
- Time management
- Cross-Functional Skills
- Relationship Building
- Active Listening
- Emotional Intelligence/Ethical Judgement
- Critical Thinking
- Self Starter
- Priority Management
Accomplishments
All Star National Elite Athlete in Swimming
Certification
- Conflict Resolution Foundations
- Critical Thinking
- Thinking for the Future (CBT)
- Jon Kabat-Zinn on Mindfulness and Meditation (MasterClass)
- Bill Nye Teaches Science and Problem Solving (MasterClass)
- Meditation and Psychotherapy
- The Transformation Journey
- Learn Your Strengths
Timeline
Independent Pet Care Specialist (Rover)
Self-employed
01.2023 - Current
Digital Marketing Lead and Main Point of Contact
Dealerwing (Automotive Industry)
01.2022 - 01.2024
Server (Part-time)
Finn McCool's
01.2022 - 01.2024
Head Cook, Corporate Culinary Operations
Centura Health
01.2019 - 01.2022
Fine Culinary Arts Cook
Epicurean Catering
01.2014 - 01.2019
Nanny
Private Family
01.2012 - 01.2013
Front Desk Receptionist
Tynan's Nissan Volkswagen
01.2012 - 01.2013
Prepared Foods Specialist (Cross-Trained)
Whole Foods
01.2011 - 01.2014
Barista, Food Prep and Customer Service
Various Cafes and Restaurants
01.2007 - 01.2011
High School Diploma / GED -
Ponderosa High School
No Degree - Psychology
Arapahoe Community College
Personal Information
Title: Technically Savvy Charismatic Individual with a Systems-Minded Operations Generalist Mindset | Customer Experience, Events, Guest Services, Digital Marketing, and Open to Creative Spaces, Venues, and Unconventional Roles