Summary
Overview
Work History
Education
Skills
Accomplishments
Education and Training
Timeline
Generic
Adria Semien

Adria Semien

Humble

Summary


Sales Management Professional with substantial experience in driving revenue growth and optimizing sales strategies. Proven ability to lead teams, foster collaboration, and adapt to evolving market demands. Skilled in client relationship management, negotiation, and strategic planning. Dependable and goal-oriented, consistently delivering impactful results.

Overview

21
21
years of professional experience

Work History

SENIOR SALES MANAGER

VERIZON WIRELESS
02.2014 - 01.2025
  • Identified and implemented strategic initiatives aligning with company objectives.
  • Established a robust CRM system that allowed for accurate tracking of customer interactions, leading to more informed decision-making throughout the entire sales process.
  • Established ambitious sales targets, managed deployment strategies, and developed go-to-market plans to capitalize on every revenue opportunity.
  • Cultivated a culture of accountability within the sales team by setting clear objectives, providing regular feedback, and recognizing exceptional performance.
  • Connected with prospects through marketing events, cold calling, and local-area networking.
  • Developed a high-performing sales team of 8 employees through targeted recruitment, comprehensive training, and ongoing mentorship.
  • Streamlined internal sales processes for increased efficiency, resulting in improved productivity and reduced overhead costs, using Tableau, ThoughtSpot, UKG, Business 360, SAP, and SalesForce.

Manager Trainee

Ryder Truck Rental
09.2011 - 02.2014
  • Supported the shop management process and assisted in cost savings, customer retention, and metric-based initiatives.
  • Fostered a collaborative work environment by promoting open communication channels among team members.
  • Completed administrative tasks in support of the location and regional management based on every aspect of the business unit.
  • Explained services and products to customers in friendly and engaging way.

Sales Supervisor

Spherion
10.2003 - 08.2011
  • Outsourced for Sprint, Helio, and T-Mobile Cellular Service.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Handled escalated customer issues promptly, ensuring timely resolution and high levels of client satisfaction.
  • Achieved sales targets for Choice Hotels and DirectTV remotely.
  • Worked jointly with team members to assist with closing sales, cross-selling, and upselling of products and services.

Education

MBA - Business Administration

STRAYER UNIVERSITY
10-2022

Bachelor of Science - Communications

LAMAR UNIVERSITY
05-2011

Skills

  • Performance tracking and evaluations
  • Sales coaching
  • Management support
  • Talent growth
  • Customer engagement
  • Analyzing data
  • Sales presentations
  • Team leadership
  • Task delegation
  • Store appearance and merchandising
  • Complaint resolution

Accomplishments

  • Supervised teams of 8-22 staff members for Spherion/Verizon Wireless.
  • Promoted to Senior Sales Manager after 6 successful years in the sales department for Verizon Wireless.
  • Named "Top Coach " in 2006, 2007, 2009 for Spherion/Clientlogic.
  • Achieved "Winner's Circle" Award through effectively exceeding sales targets in 2019 for Verizon Wireless.
  • Managed the SMB targets for Q2 2024 award winning sales team at #1 for Verizon Wireless.
  • Named "Women of Wireless" in 2019 for Verizon Wireless.

Education and Training

Completed Apex, unconscious bias, time management, interviewing, and additional coaching/developing trainings at Verizon Wireless.

Timeline

SENIOR SALES MANAGER

VERIZON WIRELESS
02.2014 - 01.2025

Manager Trainee

Ryder Truck Rental
09.2011 - 02.2014

Sales Supervisor

Spherion
10.2003 - 08.2011

Bachelor of Science - Communications

LAMAR UNIVERSITY

MBA - Business Administration

STRAYER UNIVERSITY

Similar Profiles

CREATE PROFILE
Adria Semien