ADRIAL ESTRADA-KLINE
INVER GROVE HEIGHT,USA
Summary
Dynamic professional with experience as a Personal Care Assistant Support for a family, delivering exceptional customer service and enhancing client well-being. Proficient in Microsoft Office and data entry, I excel in effective communication and attention to detail, ensuring operational standards are met while fostering client satisfaction.
Overview
3
3
years of professional experience
Work History
Support crew
Self-Employment
West St. Paul, USA
01.2022 - Current
- Perform cleaning support job in every step towards necessary given project based on request, taking orders, working with small projects independently and with supervision and guidance, working place, etc.
Personal Care Assistant Support
Family
01.2022 - 06.2025
- Delivered direct service and support to customers, ensuring satisfaction and assistance.
Provided PCA support as needed to enhance client well-being.
Maintained operational standards through diligent care and oversight.
Ensured proper assistance through effective communication with consumers.
Education
High School Diploma - History, English
Simley High School
Inver Grove Heights06-2025
Skills
- Customer service
- Data entry
- Microsoft Office
- Attention to detail
- Time management
- Effective communication
Customer Service Skills
- General knowledge of the cash register's functions, equipment, and any applicable forms needed for operation
- Ability to provide attention to all customers entering/exiting the store/facility to ensure courteous and efficient service
- Ability to operate cash register per company policy with minimal training
- Post markups and markdowns, store/facility/organization use of merchandise, voids, and damaged merchandise within established guidelines
- Responsibility for controlling inventory while on duty
- Stock and front face coolers, drink boxes, store shelves, and displays
Computer Experience
- Putting computers together from parts
- Connecting wires to computer power-on buttons, USB cables, audio and stereo cables
- Setting up home stereo, printers, and faxes
- Setting up internet access
- Installing drivers and software
- Typing - 65 words per minute
- Literate with Microsoft Office, Office PowerPoint, Excel, Word, Windows 10, Apple OS
- Various searching internet engines (GOOGLE, Internet Explorer, Fire-Fox)
- Experience in creating and re-organizing Web Sites
- Troubleshooting and fixing problems of office supply systems including: facsimile systems, copiers and printers (Brothers, Cannon, HP, etc)
References
Sharon 651-698-7401
Timeline
Support crew
Self-Employment
01.2022 - Current
Personal Care Assistant Support
Family
01.2022 - 06.2025
High School Diploma - History, English
Simley High School
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