Adrian Alcantar
MERCED,CA
Summary
Third-year college student looking to transfer into the construction industry. Driven and flexible, with a solid background in retail management and customer service. Strong problem-solving, collaboration, and communication skills, as well as a history of handling multiple assignments at once in a fast-paced environment. Renowned for dedication to safety, punctuality, and meticulousness. Eager to put new knowledge of site operations, safety protocols, and construction project assistance to use.
Overview
7
7
years of professional experience
Work History
Cashier Assistant Manager
Leña Catering
05.2024 - Current
- Enhanced customer satisfaction by providing efficient and friendly service at the cashier counter.
- Quickly and accurately counted drawers at the start and end of each shift.
- Assisted customers with special requests or needs, demonstrating empathy and genuine concern for their experience.
- Handled over the phone orders.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
Sales Associate
Foot Locker
12.2022 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges, and refunds following store policy.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Restaurant Service and Kitchen Help
Panda Express
12.2020 - 12.2022
- Provided exceptional customer service by greeting guests, taking orders, and ensuring their dining experience was positive and enjoyable.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Serving as cook (back of the house) while also completing tasks in the front of the house (service)
- Operated cash registers, processed transactions, and handled money accurately while maintaining a balanced cash drawer.
- Assisted in training new team members on food safety, customer service, and operational procedures.
- Managed mobile and online orders efficiently, ensuring a smooth customer experience.
Youth Volunteer
Centro Vida Children's Center
05.2017 - 08.2018
- Collaborated effectively with fellow team members to plan successful events that met organizational objectives while engaging the community.
- Fostered a positive environment for youth volunteers, promoting teamwork and collaboration.
- Inspired youth to take on leadership roles within the organization by providing mentorship and guidance.
- Maintained up-to-date records of volunteer hours, activities, and accomplishments for reporting purposes.
Education
Bachelor of Science - Mechanical Engineering
University of California, Merced
Merced, CA05.2026
Skills
Python
Microsoft Office/Google Suite
Basic Hand Tools
Basic Carpentry/Woodworking
Math
Work Ethic and Punctuality
Budgeting and finance
Customer Service
Team Collaboration/Leadership
Communication
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Cashier Assistant Manager
Leña Catering
05.2024 - Current
Sales Associate
Foot Locker
12.2022 - Current
Restaurant Service and Kitchen Help
Panda Express
12.2020 - 12.2022
Youth Volunteer
Centro Vida Children's Center
05.2017 - 08.2018
Bachelor of Science - Mechanical Engineering
University of California, Merced
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