Jason Walker
Albuquerque,NM
Summary
I am a very Hardworking person. Solid team player with upbeat, positive attitude and commitment to providing excellent customer service.
Overview
2
2
years of professional experience
Work History
Cashier Assistant Manager
Burger King
Albuquerque, NM
03.2021 - 10.2021
- Supervised counting cash drawers and making bank deposits in compliance with store opening and closing procedures.
- Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
- Built and maintained working relationships with peers and upper management.
- Resolved customer problems by investigating issues, answering questions and building rapport.
- Mentored employees and instructed on management of complicated sales, complex issues and difficult customers.
- Conducted job interviews, led employee performance evaluations and rewarded top performers to attract and retain quality personnel.
Sandwich Artist
Subway
Albuquerque, NM
04.2020 - 09.2020
- Kept customer and food preparation areas clean and well-organized.
- Restocked counter supplies and condiment stations, cleaned windows and emptied trash cans during slow periods.
- Organized food preparation stations and regularly replenished supplies.
- Stored food properly to prevent spoilage, cross-contamination and illnesses.
- Delivered superior customer service focused on quality and meeting customer needs.
- Completed closing and shift change tasks by following company guidelines.
- Discussed menu options with customers and offered suggestions to meet individual needs and drive sales.
- Answered guest questions, delivering most accurate and updated information available.
- Communicated with customer to provide menu offering details and assist with decision-making.
Pizza Man
Pizza 9
Albuquerque, NM
01.2020 - 03.2020
- Prepared deli and hot sandwiches to meet customer orders.
- Stocked freezers and refrigerators to maintain adequate supply of ingredients and products.
- Supervised kitchen staff and applied positive reinforcement, promoting pleasant working environment.
Education
Volcano Vista High School
Albuquerque, NMSkills
- Profit and loss accountability
- Supervision and training
- Cross-functional team management
- Customer retention
- Recruiting and hiring
- Employee development
- Quality Assurance
Timeline
Cashier Assistant Manager
Burger King
03.2021 - 10.2021
Sandwich Artist
Subway
04.2020 - 09.2020
Pizza Man
Pizza 9
01.2020 - 03.2020
Volcano Vista High School