Adrian Bethencourt
Hollywood,Fl
Summary
Adrian Bethencourt brings a dynamic blend of hands-on maintenance expertise, customer service excellence, and a collaborative spirit to the workplace. With proven experience across gardening, automotive care, hospitality, and global event volunteering, Adrian uniquely combines practical skills with interpersonal fineship. Driven by a passion for maintaining high standards in every task and an unwavering commitment to team success, I strive to contribute significantly to my next role, leveraging my multifaceted background to excel in a challenging environment.
Overview
2
2
years of professional experience
Work History
Maintenance Technician
Graduate Hotels Madison
01.2024 - 08.2024
- Managed routine maintenance and emergency repairs to ensure optimal hotel operations, minimizing downtime and guest disruptions
- Conducted regular inspections and preventative maintenance of hotel systems, including HVAC, electrical, and plumbing, to uphold safety and efficiency standards
- Collaborated effectively with hotel management and staff to prioritize maintenance tasks and respond promptly to guest requests
Bartender
La Taguara Bar & Grill
06.2023 - 01.2024
- Ability to establish lasting relationships with customers.
- Development of original cocktails and innovative presentation.
- Skill in professionally embellishing cocktails.
Line Cook
Graduate Hotels Madison
08.2023 - 09.2023
- Prepared diverse culinary offerings daily ensuring high quality and guest satisfaction
- Maintained strict adherence to food safety and sanitation standards, contributing to the kitchen's compliance with health regulations
- Collaborated effectively with kitchen staff to optimize workflow and minimize service times
Customer Service Representative
Hollywood's Finest Hand Car Wash
04.2022 - 12.2022
- Provided top-notch customer service, ensuring an outstanding visitor experience
- Managed all aspects of payment transactions, including cash handling, card transactions, and balancing daily accounts
- Resolved customer complaints and enquiries promptly, maintaining a high level of customer satisfaction
Education
HS Diploma -
South Broward High School
Hollywood, FL06.2020
Skills
- Customer Service
- Payment Management
- Culinary Skills
- Hotel Maintenance
- Teamwork
- Communication Skills
Personal Information
Title: Maintenance and Customer Service Professional
Volunteer Experience
FIFA Organization, Public Helper, 01/2018, 08/2018, Assisted with public relations and attendee guidance during FIFA events Provided support in directing attendees to designated areas, answering inquiries about the event, and ensuring a positive experience for all visitors.
Projects
Volunteer at FIFA Organization - Public Helper, Date Here, Assisted in public relations tasks and event organization for FIFA Organization. Provided support in managing event logistics, assisting attendees, and ensuring smooth operations during FIFA events. Collaborated effectively with the team to address public inquiries and maintain a positive event atmosphere.
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Maintenance Technician
Graduate Hotels Madison
01.2024 - 08.2024
Line Cook
Graduate Hotels Madison
08.2023 - 09.2023
Bartender
La Taguara Bar & Grill
06.2023 - 01.2024
Customer Service Representative
Hollywood's Finest Hand Car Wash
04.2022 - 12.2022
HS Diploma -
South Broward High School
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