Adrian Brando
Tiverton,RI
Summary
Energetic Hostess with exceptional experience-enhancing customer experiences in foodservice setting. Courteous and friendly when directing customers to tables, giving directions and taking reservations. Constantly finding new ways to exceed customers' expectations with personalized service.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Restaurant Busser
Boat House
2023.08 - Current
- Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
- Polished silverware, glasses and brought them out as needed
- Provided respectful and courteous bussing services while operating within active dining rooms.
- Worked well in diverse team settings by partnering with others to complete tasks.
- Organized and cleaned assigned sections by sanitizing and cleaning table, counter, and kitchen surfaces.
- Delivered smooth and timely service to customers by offering additional silverware, extra napkins, and cleaning spills.
- Improved customer satisfaction rates by answering customers' questions and resolving issues.
- Reset used tables within prescribed timeframes to expedite turnover and increase available dining room space.
- Performed pre-bussing duties such as vacuuming surrounding floors and removing large waste.
- Assisted with moving tables, chairs and other restaurant service equipment within dining rooms.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
Busser
Sakonnet River Grille
2020.08 - 2023.08
- Reset and cleaned tables quickly to prepare for new customers.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Refilled drinks and provided extra napkins and silverware to go extra mile in serving customers.
- Delivered smooth and timely service to customers by offering additional silverware, extra napkins, and cleaning spills.
- Trained new staff in bussing and cleaning procedures.
- Helped manage operations of restaurants by cleaning up spills and other messes quickly to minimize hazards.
- Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.
- Answered inquiries skillfully and provided menu recommendations to suit customer preferences.
- Assisted with bussing tables and cleaning up spills.
- Checked dining area supplies of linens, wrapped silverware, and replenished low stock.
- Collaborated with other dining room and bar staff to facilitate efficient service.
- Assisted customers with carry-out service.
- Processed payments for orders and provided customers with change.
Hostess
Sakonnet River Grille
2020.08 - 2023.08
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Accommodated special seating requests for guests to enhance satisfaction.
- Relayed guest comments or suggestions to manager on duty for further action.
Education
No Degree -
Tiverton High School
Tiverton, RI06.2025
Skills
- Payment Processing
- Promotional Support
- Stocking and Receiving
- Problem-Solving
- Customer Service
- Problem-Solving Skills
Timeline
Restaurant Busser
Boat House
2023.08 - Current
Busser
Sakonnet River Grille
2020.08 - 2023.08
Hostess
Sakonnet River Grille
2020.08 - 2023.08
No Degree -
Tiverton High School
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