Adrian Contreras
Magnolia,TX
Summary
Driven professional at HEB Grocery Store, adept in safety awareness and mobile app expertise. Excelled in enhancing customer satisfaction through attention to detail and relationship building. Demonstrated initiative and flexibility, managing high-volume orders with speed and efficiency. Achieved significant improvements in order accuracy and customer service standards.
Overview
1
1
year of professional experience
Work History
Curbside Shopper
HEB Grocery Store
04.2024 - Current
- Ensured safety and quality control by double-checking orders before delivering them to customers'' vehicles.
- Communicated clearly with customers via phone or online chat regarding order details, substitutions or additional requests.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Balanced multiple tasks simultaneously while remaining focused on providing excellent customer service in a high-pressure environment.
Curbside Shopper
Walmart
10.2023 - 01.2024
- Collaborated with team members to ensure seamless communication and coordination of curbside orders.
- Communicated clearly with customers via phone or online chat regarding order details, substitutions or additional requests.
- Balanced multiple tasks simultaneously while remaining focused on providing excellent customer service in a high-pressure environment.
- Managed high volumes of orders during peak times, prioritizing tasks to maintain efficiency and accuracy.
Team Member
Gageco
05.2023 - 07.2023
- Enhanced curb appeal on hardscape projects, for job completion.
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Used rakes and shovels to spread, level and smooth concrete.
Education
High School Diploma -
Magnolia High School
Magnolia, TX05.2024
Skills
- Speed and Efficiency
- Safety awareness
- Mobile app expertise
- Goal-oriented mindset
- Flexibility
- Attention to Detail
Languages
Spanish
Professional Working
Timeline
Curbside Shopper
HEB Grocery Store
04.2024 - Current
Curbside Shopper
Walmart
10.2023 - 01.2024
Team Member
Gageco
05.2023 - 07.2023
High School Diploma -
Magnolia High School