Driven professional with a proven track record in both the United States Marine Corps and Instacart, showcasing expertise in flight plan development and exceptional data entry skills. Excelled in project management, achieving high customer satisfaction and efficiently creating over 1,200 daily flight schedules. Demonstrates a strong ability to meet rigorous deadlines and manage complex tasks with precision.
Overview
7
7
years of professional experience
Work History
Instacart Shopper
Instacart
06.2021 - 09.2023
Memorized store layouts to fulfill orders using shortest, most efficient route.
Reviewed orders prior to pick up for accuracy and purchase-by dates.
Loaded and unloaded orders at customer's homes or locations.
Tracked substitutions and informed customers of changes.
Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
Worked productively with customers to meet order requirements and service expectations.
Ensured safe handling and transportation of fragile or perishable items
Provided excellent customer service by addressing inquiries and concerns promptly and professionally
Delivered groceries to approximately 8 homes daily.
Aviation Operations Specialist
United States Marine Corps
07.2016 - 02.2020
Transmitted flight plans and arrival reports to flight and air traffic control centers.
Maximized efficiency by training new employees on company procedures and best practices.
Maintained flight logs on incoming and outgoing flights and individual flights.
Created and supervised approximately 70 monthly, quarterly, and yearly operating training plans.
Responsible for storage and dissemination of flight information publications
Inputted training data into data systems for personnel
Processed cross-country, international, and local flight plans with other agencies.
Prepared daily flight plans and coordinated with other agencies for seamless operations.
Supervised 4 subordinates, maintaining health and wellness, providing mentorship to ensure steady
career advancement, and supervising daily tasks.
Registered and placed 300+ personnel into various career progression schools to fulfill individual company requirements.
Education
High School Diploma -
Tallwood High School
Virginia Beach, VA
06.2016
Skills
Flight plan development
Flight record maintenance
Analytical Skills
Organizational Skills
Time Management
Microsoft Word
Microsoft Excel
Mentoring
Typing
Data entry
Project Management
Research
Timeline
Instacart Shopper
Instacart
06.2021 - 09.2023
Aviation Operations Specialist
United States Marine Corps
07.2016 - 02.2020
High School Diploma -
Tallwood High School
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