Veteran Services Coordinator with extensive experience in client relations and service engagement. Skilled in records management and elevating care standards. Proven ability to work independently and manage organized schedules effectively.
Overview
13
13
years of professional experience
2
2
Certifications
Work History
Veteran Services Coordinator
Texas Department Of Criminal Justice
Corpus Christi, Texas
07.2023 - Current
Facilitated workshops to educate veterans about resources and benefits.
Managed case files, ensuring accurate records for program participants.
Guided veterans through complex benefit applications.
Conducted outreach activities to inform veterans of available services.
Collaborated with community organizations to enhance veteran outreach initiatives.
Processed enrollment applications for veterans seeking program participation.
Maintained confidentiality of all information related to veterans' cases.
Provided administrative support, including data entry and database maintenance.
Community Case Manager
Texas Department Of Criminal Justice
Corpus Christi, USA
08.2022 - Current
Provide direct support and services to individuals who are recently paroled with the Texas Department of Criminal Justice System.
I serve as an advocate to ensure they have the necessary resources available to be a productive members of society.
Assistant Principal
Brownsville ISD
Brownsville, USA
01.2013 - 06.2022
Monitored and evaluated performance of school employees.
Enforced disciplinary policies and procedures.
Instructed teachers on classroom management, behavior and instructional strategies.
Guided instruction by mentoring teachers to improve leadership and teaching effectiveness.
Visited classrooms to evaluate teacher instructional techniques as part of annual evaluation cycle.
Collaborated with various departments to support and establish programs, lessons and student activities.
Facilitated staff meetings to convey policy changes and hear employee input.
Developed and implemented standards for student academic achievement aligned with district, state and local initiatives.
Presented resources and opportunities to teaching staff for further professional development and curriculum training courses.
Education
MBA - Management
Texas A&M University - Corpus Christi
Corpus Christi, TX
08.1990
BBA - Finance
Texas A&M University - Corpus Christi
Corpus Christi, TX
08.1984
Associate of Arts - Business Administration
Del Mar College
Corpus Christi, TX
08.1982
Skills
Assistance program knowledge
Client meetings
Effective communication
Research and data collection
Planning and organization
Data management
Interpersonal skills
Positive attitude
Computer proficiency
Organizational abilities
Customer service
Additional Information
Served as a Certified Public Educator for 30 years. I served as a Special Education Teacher, Dean of Instruction, and Assistant Principal., Served as a Finance Officer within the United States Army. During my tenure, I served as a Platoon Officer, Executive Commander, and Company Commander in the United States Army Reserve System.