Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Adrian Gonzalez

Sewell

Summary

Proven bilingual with a track record of enhancing customer satisfaction at Big Gee Enterprises. Demonstrated ability to resolve complaints and improve customer loyalty through exceptional service and empathy. Skilled in accurate cash handling and team collaboration, contributing to increased sales revenue. Known for reliability and a strong work ethic, consistently meeting sales targets.

Overview

1
1
year of professional experience

Work History

Cashier

Big Gee Enterprises
06.2023 - 08.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted customers with returns, refunds, and resolving transaction issues.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Answered questions about store policies and addressed customer concerns.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Promoted store promotions and incentive programs to increase overall sales revenue.

Education

Bachelor of Science - Finance / Accounting

East Carolina University
Greenville, NC
05-2028

High School Diploma -

Washington Township High School
Washington Township, NJ
06-2024

Skills

  • English/Spanish Bilingual
  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Team collaboration
  • Cleaning and sanitizing
  • Time management skills
  • Reliability and punctuality
  • Order taking

Languages

English
Native or Bilingual
Spanish
Limited Working

Timeline

Cashier

Big Gee Enterprises
06.2023 - 08.2024

Bachelor of Science - Finance / Accounting

East Carolina University

High School Diploma -

Washington Township High School

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Adrian Gonzalez