Adrian Gonzalez
Cashier/Food Service
Paramount,CA
Summary
Dynamic concessions worker with extensive experience at Legends Hospitality LLC at Sofi Stadium and Sodexo at Hollywood Bowl Food + Wine, recognized for exceptional customer service and adherence to food safety standards. Proven expertise in inventory management and effective resolution of customer complaints, ensuring a seamless service experience. Proficient in point-of-sale operations and team training, consistently delivering fast, efficient service while upholding high hygiene standards in high-pressure environments. Strong analytical, communication, and teamwork skills enable quick adaptation to new challenges, complemented by a positive attitude and a commitment to continuous learning and professional growth.
Overview
2
2
years of professional experience
1
1
Language
Work History
Concessions Worker (Seasonal)
Legends Hospitality LLC
Inglewood, California
03.2025 - Current
- Maintained clean, organized workspace according to operational standards.
- Monitored inventory and notified management of deficiencies or shortages.
- Responded to customer complaints to help resolve issues.
- Kept area, equipment and surroundings tidy and organized to comply with cleanliness standards.
- Worked with team to provide stellar service during busy periods and meet customer demands.
- Communicated with customers to prepare food items and drinks, complying with requests and preferences.
- Communicated stand offerings and answered guest questions regarding orders.
- Managed refreshment stand and food concessions at public gatherings, sporting events and concerts.
- Prepared quality products while maintaining proper food safety practices, portion control, and presentation within service goal times.
- Handled cashless and processed payments using Square POS, and maintaining records of transactions.
- Consistently provided friendly service to promote better customer engagement.
- Corrected order issues, provided refunds, and replaced items.
- Trained 10 new employees and volunteers to operate cash register and properly prepare food.
Concessions Worker (Seasonal)
Sodexo USA
Los Angeles, California
05.2024 - Current
- Maintained clean and tidy service area by scrubbing and polishing counters, steaming tables and cleaning glasses and dishes.
- Prepped food items for later use to save staff time during busy hours.
- Worked with team to provide stellar service during busy periods and meet customer demands.
- Prepared food orders within 2 minute period.
- Kept area, equipment and surroundings tidy and organized to comply with cleanliness standards.
- Responded to customer complaints to help resolve issues.
- Monitored inventory and notified management of deficiencies or shortages.
- Consistently provided friendly service to promote better customer engagement.
- Adhered to alcohol service policies and procedures.
- Immediately informed supervisors when equipment was not functioning properly to promote quick issue resolution.
- Supported team members with various needs depending on customer influx and demand.
- Taught basics of snack bar operations to new employees, building individual confidence in performance of duties.
- Managed refreshment stand and food concessions at public gatherings, sporting events and concerts.
Education
High School Diploma -
Paramount High School
Paramount, CA06.2023
Skills
- Point of sale operation
- Point-of-sale systems (Square and Mashgin)
- Food safety
- Hygiene standards
- Comfortable standing for long time periods
- Cleanliness maintenance
- Teamwork orientated
- Punctual
- Fast and efficient service worker
- Good with numbers and math
- Reliable team worker
- Stock rotation
Timeline
Concessions Worker (Seasonal)
Legends Hospitality LLC
03.2025 - Current
Concessions Worker (Seasonal)
Sodexo USA
05.2024 - Current
High School Diploma -
Paramount High School