ADRIAN HERNANDEZ
PICO RIVERIA,CA
Summary
A passionate and dedicated individual with a college diploma and a keen interest in Business. . Excellent communication skills and ability to interact with diverse populations while working as an effective member of the team.
Overview
10
10
years of professional experience
1
1
Certificate
Work History
Home Care Provider
Maria Hernandez
Pico Rivera, CA
01.2024 - 01.2026
- Coordinated transportation for clients to medical appointments, enhancing access to necessary services.
- Assisted patients with personal requirements for housekeeping and grooming assistance.
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
Customer Service Representative
McDonald's
Los Angeles, CA
08.2020 - 12.2023
- Delivered exceptional customer service by resolving inquiries and complaints efficiently.
- Trained and mentored new team members on operational procedures and customer engagement techniques.
- Streamlined order processing to enhance speed and accuracy during peak hours.
- Implemented feedback mechanisms to improve service quality and customer satisfaction scores.
Office Manager
Infinitie Sewing Inc.
South Gate, CA
12.2016 - 12.2018
- Assisted in budget preparation and expense tracking, ensuring financial accuracy and compliance.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
Accounts Assistant
La Reina Corporation
08.2015 - 10.2016
- Maintained clean and organized files by keeping accounts payable records up-to-date.
- Performed administrative and clerical duties such as word processing, data entry, faxing and copying.
Education
Bachelor of Science - Business Administration
California State University Dominguez Hills
Carson, California12.2021
Skills
- Provide assist using outlook email folders, rules and tasks
- Calculated Excel spreadsheets for organizing vendor customers
- Excellent communication skills
- Strong organizational skills and close attention to detail
- Performed entering raw materials into sage a accounting software online to manage accounting and financial operations, payroll, and payments
- Performed entering raw materials into a accounting software online to manage accounting and financial operations, people, payroll, and payments
Certification
· Google Cybersecurity Certificate - Online certificate
January 2024 - May 2024
LANGUAGES
English
Spanish
Timeline
Home Care Provider
Maria Hernandez
01.2024 - 01.2026
Customer Service Representative
McDonald's
08.2020 - 12.2023
Office Manager
Infinitie Sewing Inc.
12.2016 - 12.2018
Accounts Assistant
La Reina Corporation
08.2015 - 10.2016
Bachelor of Science - Business Administration
California State University Dominguez Hills