Adrian Howard
Santa Maria,CA
Summary
Information Security Specialist with passion for aligning security architecture plans and processes with security standards and business goals. Extensive experience developing and testing security framework for cloud-based software. Versed in robust network defense strategies.
Overview
6
6
years of professional experience
1
1
Certification
Work History
IT Specialist (GS-11)
Department of the Army
San Luis Obispo, CA
02.2025 - Current
- Led IT support initiatives to enhance system reliability and user satisfaction.
- Developed and implemented security protocols to safeguard sensitive information.
- Streamlined software deployment processes, reducing installation time for end-users.
- Mentored junior staff on troubleshooting techniques and technical support best practices.
- Configured, installed, and maintained local area networks (LAN), wide area networks (WAN), routers, switches, firewalls, and active directory services.
- Monitored and administered physical and virtual servers (Windows/Linux, VMware, Hyper-V) as well as cloud-based environments (AWS, Azure).
- Provided Tier 2/3 technical support, resolved complex hardware/software issues, and managed user accounts, permissions, and access controls.
- Oversaw the procurement, deployment, inventory management, and upgrading of enterprise IT assets and software licenses.
- Implemented and enforced cybersecurity policies, managed system backups, performed vulnerability assessments, and ensured disaster recovery readiness.
Tactical Communications Manager
California Army National Guard
Rancho Cordova, CA
10.2023 - 10.2024
- Oversaw and applied logistics expertise to manage Automated Logistics Systems and Programs, ensuring seamless integration of CSS automation.
- Provided guidance on technical and functional aspects of Automated Logistics Systems and Programs, led projects, and coordinated tasks for LIT systems administrators.
- Conducted troubleshooting and collaborated with users, support agencies, and vendors to resolve hardware, software, and application issues.
- Implemented software updates and security measures methodically.
- Offered advisory services and extracted relevant information from various documentation for users.
- Managed hardware and peripherals for automated logistics information systems, addressing maintenance and software application challenges promptly.
- Provided operational support and troubleshooting for Automated Logistics Information Systems and Programs.
- Acted as the primary contact for the Tactical Communications Assistance Team (TCAT) Work Order Desk, aiding users and overseeing work order processes efficiently.
IT Systems Administrator
California Army National Guard
Rancho Cordova, CA
03.2021 - 09.2023
- Got demands for resolution of equipment or computer program issues that required in-depth research.
- Explored and settled issues emerging within the client operation of hardware and frameworks.
- Trouble-shot and repaired IT frameworks and related components.
- Recognized harmed or misplaced files, optimized disk management, measured framework execution, controlled framework security, and/or amplified framework capabilities to back local prerequisites.
- Optimized data center infrastructure to reduce costs and increase efficiency.
Information Technology Specialist (25B)
California Army National Guard
Sacramento, CA
03.2020 - 03.2021
- Administered SharePoint sites for users.
- Troubleshot IT systems for network access, login errors, or software updates.
- Gave support and direction on introducing, and working individual computers, fringe gear, and related software.
- Arranged support activities with client, other IT work force, and higher levels.
- Got , reacted to, and guaranteed determination of all sorts of help center calls.
- Achieved maximum performance for users by issuing guiding with day-to-day use.
- Upgraded equipment and software design databases to reflect establishments, turn-ins, and changes in reportable programs.
- Created and/or used programs and methods to separate causes of issues and client errors.
Education
High School Diploma -
Inderkum High School
Sacramento, CA05-2018
Skills
- System Hardening
- Network Security
- Endpoint Protection
- Active Directory
- Data Processing
- Network Maintainence
- Technical Support
- Microsoft 365 Admin
- Intune Tier 1 Admin
Certification
- COMPTIA Security + CE
Timeline
IT Specialist (GS-11)
Department of the Army
02.2025 - Current
Tactical Communications Manager
California Army National Guard
10.2023 - 10.2024
IT Systems Administrator
California Army National Guard
03.2021 - 09.2023
Information Technology Specialist (25B)
California Army National Guard
03.2020 - 03.2021
High School Diploma -
Inderkum High School