Detail-oriented Computer Information Systems student with hands-on experience in computer hardware assembly, technical troubleshooting, and network fundamentals. Actively pursuing CompTIA A+ certification and holding a Pre-Security certification from TryHackMe, demonstrating a commitment to professional development in the IT field. Eager to leverage technical expertise in an IT Support or Technical Specialist role within the NYC civil service system to enhance the efficiency and effectiveness of critical operations. Strong problem-solving skills and a passion for technology underpin a dedication to delivering exceptional support and solutions.