Summary
Overview
Work History
Education
Skills
Certification
LANGUAGES
Timeline
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Adrian Iglesias Cannegieter

Bronx,NY

Summary

Detail-oriented Computer Information Systems student with hands-on experience in computer hardware assembly, technical troubleshooting, and network fundamentals. Actively pursuing CompTIA A+ certification and holding a Pre-Security certification from TryHackMe, demonstrating a commitment to professional development in the IT field. Eager to leverage technical expertise in an IT Support or Technical Specialist role within the NYC civil service system to enhance the efficiency and effectiveness of critical operations. Strong problem-solving skills and a passion for technology underpin a dedication to delivering exceptional support and solutions.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Computer Technician Intern

New York City Department of Education
09.2017 - 06.2018
  • Installed, configured, and maintained computer hardware and peripherals.
  • Diagnosed and resolved software and hardware issues, reducing downtime.
  • Provided user support and basic technical training.
  • Responded to user support requests and documented issues in tracking systems to ensure timely resolution.

Driver Helper

Sherwin-Williams
02.2023 - 08.2023
  • Assisted delivery driver with verifying and delivering orders accurately.
  • Communicated with customers to coordinate deliveries.
  • Loaded, unloaded, and secured materials safely.

Home Health Aid

Edison Home Care
06.2023 - 04.2025
  • Provided compassionate, personalized care to elderly clients in their homes.
  • Assisted with daily living activities, including bathing, grooming, and meal preparation.
  • Monitored clients' vital signs and medication intake, ensuring accuracy and safety.

Package Handler

FedEx
12.2020 - 01.2021
  • Followed safety regulations to maintain safe work environment.
  • Improved package handling efficiency by implementing proper sorting and organizing techniques.
  • Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
  • Reduced damage rates for packages through careful handling and adherence to safety protocols.

Education

BBA - Computer Info. Systems

Baruch College
New York, NY
12.2025

Skills

  • Service Desk
  • Remote Support
  • Imaging and Deployment
  • Active Directory
  • Ticketing systems
  • Hardware installation maintenance and repair
  • Windows OS administration
  • Basic Linux familiarity (actively learning)
  • DNS & DHCP Management
  • Troubleshooting hardware and software issues
  • VPN Configuration

Certification

  • TryHackMe Pre-Security (Completed June 2025)
  • CompTIA A+ Certification (In Progress)
  • Hands-on Labs: Windows Server AD, Pi-hole, WireGuard VPN, Uptime Kuma (self-directed)

LANGUAGES

English (Fluent)
Spanish (Conversational)

Timeline

Home Health Aid

Edison Home Care
06.2023 - 04.2025

Driver Helper

Sherwin-Williams
02.2023 - 08.2023

Package Handler

FedEx
12.2020 - 01.2021

Computer Technician Intern

New York City Department of Education
09.2017 - 06.2018

BBA - Computer Info. Systems

Baruch College