Adrian Intoccia
Coral Springs,FL
Summary
Hardworking employee enthusiastic about learning [Type] field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public. Energetic Sales Representative offering demonstrated success identifying prospects and converting leads into customers. Superior communication skills, understanding of client needs and sales closing rates. Recognized for creativity and resourcefulness in meeting and exceeding sales, revenue and profit goals.
Overview
3
3
years of professional experience
Work History
Restaurant Waiter
La Perla Seafood Bar And Grill
06.2020 - 09.2022
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Maintained clean and organized dining areas for optimal guest experience.
- Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
- Assisted in training new waitstaff members, contributing to a cohesive team environment.
- Managed multiple tables simultaneously while maintaining high levels of accuracy on order placement and delivery.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Restaurant Waiter
Ceviche Time
11.2022 - 06.2023
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
- Increased sales significantly by upselling higher-end products to customers.
- Supervised set up of banquet food stations and coordinated service to multiple dining areas.
- Provided recommendations on menu items and upsold food and drinks to increase sales.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
Sales Representative Team Leader
Elite Guidance Inc.
- Increased sales revenue by implementing strategic marketing plans and fostering strong relationships with clients.
- Developed new business opportunities by prospecting potential clients and presenting product benefits.
- Implemented innovative sales techniques to enhance team productivity and drive results.
- Established a positive work environment through clear communication, encouragement, and recognition of achievements.
- Trained and mentored new sales representatives.
Education
High School Diploma -
Coral Glades High School
Coral Springs, FL06.2022
Skills
- Negotiation Expertise
- Data-Driven Decision-Making
- Team Management
- Strategic planning
- Emotional intelligence
- Problem solving
- Organizational skills
- Goal setting
- Performance monitoring
- Relationship building
- Stress management
Languages
Spanish
Native or Bilingual
Timeline
Restaurant Waiter
Ceviche Time
11.2022 - 06.2023
Restaurant Waiter
La Perla Seafood Bar And Grill
06.2020 - 09.2022
Sales Representative Team Leader
Elite Guidance Inc.
High School Diploma -
Coral Glades High School
Similar Profiles
Lucas BerridgeLucas Berridge
Busser/Runner/Host at Perla Oyster Bar & GrillBusser/Runner/Host at Perla Oyster Bar & Grill
Sarah SchaeferSarah Schaefer
Manager/Restaurant Owner at Crabdaddy's Seafood Bar & Grill/Woodlands SeafoodManager/Restaurant Owner at Crabdaddy's Seafood Bar & Grill/Woodlands Seafood
Afton KittAfton Kitt
Bartender at Sheraton La Jolla/Humphrys La jolla Grill/Shooters Bar and GrillBartender at Sheraton La Jolla/Humphrys La jolla Grill/Shooters Bar and Grill
Dante RobinsonDante Robinson
Volunteer at North Lauderdale Saraniero LibraryVolunteer at North Lauderdale Saraniero Library
Lisa EchazabalLisa Echazabal
Customer Service Representative at Banfield Animal HospitalCustomer Service Representative at Banfield Animal Hospital