Adrian Lozano
Sanger,TX
Summary
Finance student at the University of North Texas with a 3.9 GPA and over two years of experience handling 60–100 client interactions per shift, processing transactions, and increasing store revenue by 15%. Reduced operational errors by 30% while managing high-volume workflows, maintaining accuracy, and leading service operations to ensure compliance with safety standards. Bilingual in English and Spanish.
Overview
2
2
years of professional experience
Work History
Sales Coordinator
Discount Tire
Crossroads, Tx
11.2023 - Current
- Increased store sales by 15% by clearly explaining product differences, pricing, and service value to customers.
- Assist 60-100 customers per shift while identifying their needs and recommending products aligned with safety, budget, and performance requirements.
- Coordinated communication between technicians and customers, ensuring timely service and clear expectations for a smoother service experience.
- Resolved customer concerns efficiently, contributing to repeat business and stronger customer retention.
- Processed high-volume transactions with accuracy, while handling cash, card payments, and service orders in a fast-paced environment.
- Oversee workflow and service quality, reducing errors by 30% and improving efficiency during peak hours.
- Led and directed technicians during service operations, ensuring procedures are followed correctly and safety standards are met.
- Performed tire installations, rotations, and balancing while meeting safety standards and reducing our repeat service issues.
- Safely moved customer vehicles during service and returned them upon completion, maintaining accountability and trust with customer property.
Education
BBA - Finance
University of North Texas
Denton, TX05-2028
High School Diploma -
Denton High School
Denton, TX05-2024
Skills
- Sales coordination
- Client Relationship Management
- Revenue generation
- Customer service
- Microsoft Excel, Word, PowerPoint
- Problem Solving & Accuracy
- Bilingual communication
- Cash handling
- Communication skills
Languages
Spanish
Professional
Timeline
Sales Coordinator
Discount Tire
11.2023 - Current
BBA - Finance
University of North Texas
High School Diploma -
Denton High School