Bianca Short
Lancaster ,PA
Summary
Highly motivated, adaptable, and dependable professional with extensive experience in sales coordination, retail leadership, and customer service. Proven track record of managing operations, driving sales growth, and cultivating strong client and guest relationships in fast-paced environments. Skilled in organized event execution, team motivation, clear communication, and goal-driven leadership.
Overview
10
10
years of professional experience
Work History
Sales Coordinator
Dutch Wonderland
Lancaster, Pennsylvania
07.2026 - Current
- Coordinated daily sales activities for seasonal events and promotions.
- Generated and closed sales leads for group tickets, corporate outings, and catered events, enhancing overall revenue.
- Coordinate client bookings and event logistics, serving as the primary point of contact from initial inquiry through day-of execution.
- Organized client databases and tracked sales pipelines while processing event contracts and invoices accurately to support operational efficiency.
- Collaborated with marketing team to create promotional materials for attractions.
- Collaborate with park operations, food and beverage, and guest services teams to ensure seamless event delivery and high guest satisfaction.
- Provide exceptional client support to foster repeat business and long-term community partnerships
Beauty Supervisor
Victoria's Secret
Wyomissing, USA
10.2020 - 10.2022
- Led daily floor operations, coaching associates to consistently meet and exceed sales and service goals.
- Implemented promotional strategies that boosted engagement and profitability.
- Connected with customers to identify needs and ensure a consistent, positive brand experience.
- Managed merchandise orders, verified back-stock accuracy, and maintained organized inventory.
- Reviewed sales trends, delivering data-driven recommendations that informed strategic decisions for senior management.
Sales Associate
Victoria's Secret
Wyomissing, USA
10.2019 - 10.2020
- Delivered personalized customer interactions, fostering loyalty and encouraging repeat business.
- Executed shipment processing and merchandising, ensuring alignment with brand standards and enhancing store presentation.
- Executed shipment processing, floorset updates, and merchandising in line with brand guides.
- Supported team objectives through initiative and professional communication, contributing to a collaborative work environment.
Team Member
Jumpstart
Pittsburgh, USA
09.2017 - 12.2017
- Facilitated early-childhood learning through engaging educational activities.
- Applied empathy and communication to effectively address behavioral challenges.
- Developed and organized classroom schedules to enhance engagement and ensure consistency.
Waitress / Hostess
Gino's Café
Shillington, USA
04.2016 - 09.2016
- Provided friendly service in busy restaurant, enhancing customer satisfaction.
- Resolved customer inquiries and issues promptly, ensuring positive dining experiences.
- Kept dining and service areas clean and organized, contributing to overall restaurant ambiance.
- Operated registers accurately and balanced transactions at shift end.
Education
High School Diploma -
Governor Mifflin Senior High School
Reading, PAB.S. - Neuroscience
University of Pittsburgh
Pittsburgh, PASome College (No Degree) - Nursing
Reading Area Community College
Reading, PASkills
- Sales & Account Coordination: Sales Strategy, Client Relations, Event Management, Goal attainment
- Leadership & Management: Team leadership, Staff Training, Strategic Planning, Customer Relations
- Sales coordination
- Customer relationship management
- Event logistics
- Lead generation
- Operations & Logistics: Inventory Management, POS Systems, Sales Reporting, Sales Analysis
- Communication & Organization: Time Management, Account Management, Issue resolution
Timeline
Sales Coordinator
Dutch Wonderland
07.2026 - Current
Beauty Supervisor
Victoria's Secret
10.2020 - 10.2022
Sales Associate
Victoria's Secret
10.2019 - 10.2020
Team Member
Jumpstart
09.2017 - 12.2017
Waitress / Hostess
Gino's Café
04.2016 - 09.2016
High School Diploma -
Governor Mifflin Senior High School
B.S. - Neuroscience
University of Pittsburgh
Some College (No Degree) - Nursing
Reading Area Community College