Adrian Martinez
San Antonio,TX
Summary
Proven track record in enhancing customer shopping experiences at Burlington through expert stock management and pricing accuracy. Adept at fostering client relationships and executing efficient stock replenishment, demonstrated by a significant improvement in product availability. Combines strong retail knowledge with excellent interpersonal skills to drive sales and customer satisfaction.
Overview
10
10
years of professional experience
Work History
Merchandiser
Burlington
01.2024 - Current
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Updated pricing and signage to complete product displays and educate customers.
- Inspected merchandise for quality and arranged proper display location on floor.
- Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
Shoe Sales Associate
Dillards Department Store
08.2019 - 11.2023
- Organized store merchandise racks by size, style, and color to maintain clean, visually-appealing showroom.
- Developed rapport with repeat customers, remembering names and preferences to provide tailored shopping experiences each visit.
- Improved overall store appearance through diligent upkeep of shelves, display tables, and fitting areas during shifts.
- Assisted customers in locating desired items promptly, minimizing wait times for optimal shopping experiences.
Cook
Chik-Fil-A
06.2017 - 05.2020
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Sales Associate
Macys Department Store
10.2017 - 03.2019
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Recovery Associate
Jcpennys
08.2016 - 01.2017
- Prioritized workload strategically to maximize productivity and achieve set targets for account recoveries.
- Conducted thorough research to locate hard-to-find clients and resolve outstanding debts efficiently.
- Followed safety and security policies and procedures to reduce hazards and incidents.
- Applied price tags on items with correct, clear, and visible placement.
- Removed damaged and incorrectly priced items from customer view.
- Removed damaged and [Type] items from customer view.
- Assisted in reducing outstanding debts for the company by diligently working on account collections.
- Collaborated with team members to develop best practices for successful debt recovery operations.
Drive-Thru Cashier
Taco Cabana
03.2014 - 12.2016
- Took orders at drive-thru or front counter and accurately processed payments to provide guests with great service.
- Demonstrated outgoing and friendly behavior and positive attitude and interacted well with staff and customers.
- Maintained clean and organized workstations, adhering to strict health and safety guidelines.
- Maintained clean, tidy and orderly work station to uphold company standards.
Education
High School Diploma -
SASIC
San Antonio, TXSkills
- Reliable and punctual
- Friendly and outgoing
- Stock Rotation
- Pricing and shelf labeling
- Maintaining stock levels
- Product inventory counts
- Pricing controls
- Active listener
- Retail knowledge
- Store maintenance
- Sales Techniques
- Retail sales professional
- Stock replenishment
Affiliations
- Touring Rock band Immortal Guardians
Professional percussionist
Played at the Houston Stadium for a culture as the Main event
Languages
Spanish
Professional Working
Timeline
Merchandiser
Burlington
01.2024 - Current
Shoe Sales Associate
Dillards Department Store
08.2019 - 11.2023
Sales Associate
Macys Department Store
10.2017 - 03.2019
Cook
Chik-Fil-A
06.2017 - 05.2020
Recovery Associate
Jcpennys
08.2016 - 01.2017
Drive-Thru Cashier
Taco Cabana
03.2014 - 12.2016
High School Diploma -
SASIC