Adrian Martinez
Maricopa,AZ
Summary
Criminal justice student with an Associate of Arts in Administration of Justice and extensive customer-facing experience. Reliable, detail-oriented, experienced following procedures, handling confidential information, and working with diverse communities
Overview
1
1
Language
4
4
years of professional experience
Work History
Shoe Specialist
Scheels
Chandler, Arizona
09.2023 - Current
- Ensured accuracy in processing high-volume customer transactions, product records, and inventory information in fast-paced environment.
- Handled customer information and payment transactions with discretion while following company procedures and security standards.
- Balanced independent and collaborative work while prioritizing multiple responsibilities and maintaining attention to detail during peak periods.
- Followed established policies and procedures for transactions, returns, inventory, loss prevention, and customer service.
- Communicated with a diverse customer base and provided assistance in both English and conversational Spanish when needed.
- Exhibited reliability and consistency in customer-facing, high-accountability role.
Sports Massage Therapist
Cavit - Massage Therapy Program
Coolidge, Arizona
06.2022 - 05.2023
- Delivered supervised massage therapy services to clients, enhancing their overall well-being in a professional clinical setting.
- Communicated with clients to understand needs, concerns, and service expectations.
- Exhibited professionalism and discretion while establishing appropriate boundaries, fostering a trusting environment for clients.
- Ensured accurate client documentation while adhering to health, safety, and sanitation protocols to maintain compliance.
- Maintained client confidentiality and handled sensitive client information according to program procedures.
Education
Bachelor of Science - Criminology And Criminal Justice
Arizona State University
Tempe, AZ12-2027
Associate of Arts - Administration of Justice
Central Arizona College
Coolidge, AZ05-2025
Skills
- Policy & Procedure Compliance
- Conflict De-escalation
- Customer & Public Service
- Attention to Detail
- Records & Documentation
- Confidentiality & Discretion
- Organization
- Time Management
- Professional Communication
Languages
Spanish
Limited
Timeline
Shoe Specialist
Scheels
09.2023 - Current
Sports Massage Therapist
Cavit - Massage Therapy Program
06.2022 - 05.2023
Bachelor of Science - Criminology And Criminal Justice
Arizona State University
Associate of Arts - Administration of Justice
Central Arizona College