Adrian Miller
San Diego,CA
Summary
Telecommunications Technician with 18 years of experience working at Smart City in the San Diego Convention Center. Worked with clients for both conventions and in-house to get their internet services installed and provided support and troubleshooting for those services.
Overview
18
18
years of professional experience
Work History
Technician
Smart City
01.2002 - 03.2020
I worked as a Telecom Technician at the San Diego Convention Center for a third-party company that provided Telecom services for conventions and in-house employees. The company has several locations around the US at different convention centers. Our location was highly praised and recognized for the level of service we provided. I performed the following services in my role at the company.
- Management of in-house phone system
- Installation of and setup of wired and wireless services
- Providing customer services
- Resolution of trouble tickets
- Cisco switch port programming
- In-house infrastructure upgrades
- Jumpering IDF's
- Installation of UPS's
Education
Associate of Science - Electronics Technology
ITT Tech
San DiegoSkills
- Configuring ports and changing VLANs on Cisco switches
- Managing Cisco access points through Cisco AP Controller
- Access Point installation
- Setting up phones and Voicemail boxes using Mitel system
- Troubleshooting Analog phone lines
- Running Cat5 and 6 cabling
- Terminating Cat5 and 6 cables
- Running Cable TV and fiber lines
- Terminating Fiber
- Using various Fluke network and cable testers for troubleshooting
- Using various hand and power tools
- Provided Onsite support for Engineers
- Racking and unracking equipment in MDF and IDF's
- Jumpering equipment in MDF and IDF's
- Installation and maintenance of UPSs
- Able to lift over 50 lbs
- Performed customer service duties
Timeline
Technician
Smart City
01.2002 - 03.2020
Associate of Science - Electronics Technology
ITT Tech
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