Adrian Morales
Mercedes,TX
Summary
Driven and adaptable professional with experience at Whataburger and Edcouch-Elsa ISD, excelling in customer service and bilingual communication (Spanish & English). Demonstrated ability to enhance team performance and customer satisfaction through proactive problem-solving and strong teamwork. Achieved significant improvements in athlete motivation and team cohesion, showcasing a commitment to excellence and a positive attitude. Experienced Team Member bringing outstanding performance working with others to meet common goals. Familiar with project management and workflow optimization. Eager to bring knowledge to support business and customer needs.
Overview
1
1
year of professional experience
Work History
Team Member
Whataburger
09.2023 - 03.2024
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Maintained productive, efficient approach to all tasks.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Worked different stations to provide optimal coverage and meet production goals.
- Addressed and resolved customer complaints in polite and professional manner.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
- Assisted with inventory counts and stocking of merchandise.
- Maintained strict adherence to company policies and procedures while sustaining high-quality work standards under pressure.
- Assisted in inventory management to prevent stock shortages and overages.
ACE Coach
Edcouch-Elsa ISD
10.2022 - 04.2023
- Increased athlete motivation by setting clear goals and providing consistent feedback on progress.
- Established an inclusive team culture by promoting respect, sportsmanship, and mutual support among athletes.
- Enhanced team cohesion through strategic team-building exercises and group activities.
- Provided ongoing support during races by offering real-time feedback on racing strategy adjustments as needed throughout the event.
- Developed and delivered effective and engaging coaching sessions to improve performance.
- Offered constructive feedback to clients to help reach goals.
Education
No Degree - Kinesiology
Texas A&M Corpus Christi
Corpus Christi, TX06.2027
High School Diploma -
Edcouch-Elsa High School
Edcouch, TX05.2023
Skills
- Customer Service
- Positive Attitude
- Teamwork and Collaboration
- Problem-Solving
- Clear Communication
- Collaboration and Teamwork
- Following Instructions
- Cleaning
- Flexible Schedule
- FLUENT IN Spanish & English
- Multitasking
Timeline
Team Member
Whataburger
09.2023 - 03.2024
ACE Coach
Edcouch-Elsa ISD
10.2022 - 04.2023
No Degree - Kinesiology
Texas A&M Corpus Christi
High School Diploma -
Edcouch-Elsa High School