Dorrise Lyons
San Jose,CA
Summary
Sales professional focusing on customer interaction and sales growth. Known for reliability and adaptability in meeting dynamic customer needs and market conditions. Possesses strong communication and collaboration skills, contributing to team success and consistent achievement of sales goals.
Overview
30
30
years of professional experience
Work History
Real-Time Captioner
San Jose State University Deaf & Hard of Hearing
10.2024 - Current
- Generated error-free transcripts with skilled capturing and proofreading.
- Implemented time-saving strategies and tools to reduce the overall time spent on captioning, increasing productivity and client satisfaction.
- Reduced turnaround time for captioning projects by implementing efficient workflows and prioritizing tasks.
- Adhered to strict deadlines while maintaining high-quality work, ensuring timely delivery of completed projects.
Office Manager
Recipe Shack
03.2019 - 08.2021
- Managed customer accounts, Prepared payroll, Supported and trained staff
Retail Sales/Cashier
bebe Stores, Inc.
05.2013 - 01.2015
- Maintained inventory on sales floor, Operated cash register, Trained and on-boarded new employees
Sales Associate
First National Credit Card Service
03.2010 - 07.2013
- Sold credit card machines and POS Systems, Provided outstanding customer service, Managed customer escalations
Hair Braider
Images of Beauty
11.1994 - 02.2010
- Performed various hair braiding techniques, Consulted with clients to determine their desired hairstyle, Delivered a relaxing and satisfying hair braiding experience
Education
Bachelor of Arts - Human Development
Ohlone College
12.2025
Certificate of Completion - Court Reporting
West Valley College
12.2024
Skills
- Customer service
- Teamwork and collaboration
- Problem-solving skills
- Listening skills
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Real-Time Captioner
San Jose State University Deaf & Hard of Hearing
10.2024 - Current
Office Manager
Recipe Shack
03.2019 - 08.2021
Retail Sales/Cashier
bebe Stores, Inc.
05.2013 - 01.2015
Sales Associate
First National Credit Card Service
03.2010 - 07.2013
Hair Braider
Images of Beauty
11.1994 - 02.2010
Bachelor of Arts - Human Development
Ohlone College
Certificate of Completion - Court Reporting
West Valley College
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