Summary
Overview
Work History
Education
Skills
Websites
Certification
Languages
Timeline
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Adrian Moreno Gomez

Suwanee,GA

Summary

Tech-savvy innovator with hands-on experience in enterprise technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Junior Network Engineer

Softrim
08.2023 - Current
  • Deployed, secured and optimized network infrastructure for over 200 communities.
  • Reduced downtime and minimized disruptions, ensuring high reliability and continuous service for users across multiple communities.
  • Implemented and managed advanced network security measures, effectively protecting the organization and its clients from cyber threats and minimizing security risks.
  • Created and maintained detailed network documentation, ensuring compliance with industry standar
  • Provided in-depth technical analysis during troubleshooting, driving quick resolutions and continuous improvement in operational efficiency while ensuring proper documentation and procedural adherence.
  • Delivered training to new employees and ensured smooth adoption of company procedures and tools.
  • Managed user accounts and permissions in both on-premises Microsoft Active Directory and cloud-based Microsoft Entra ID, enhancing security and operational control across the organization.
  • Achieved one of the highest ticket closure rates among service desk technicians, consistently improving customer satisfaction and minimizing service disruptions.
  • Led team development and assisted in project management coordination.

Warehouse Associate

Uline
08.2021 - 07.2023

Warehouse Associate

Makita
12.2020 - 08.2021

Sales Associate

Journeys
10.2018 - 12.2020

Education

Bachelor of Science - Information Technology - Systems and Security

Georgia Gwinnett College
Lawrenceville, GA
12.2024

Skills

  • Network configuration
  • Network security
  • Network monitoring
  • LAN/WAN
  • Routing Protocols - OSPF, EIGRP, BGP
  • TCP/IP Networking
  • Troubleshooting and maintenance
  • Hardware installation and Software configuration
  • System Administration
  • MSP Operations & Support

Certification

  • CompTIA Network +
  • CompTIA Security +
  • AWS Cloud Practitioner
  • Cisco Certified Support Technician - Cybersecurity
  • Certiport IT Specialist - Cybersecurity

Languages

Spanish
English

Timeline

Junior Network Engineer

Softrim
08.2023 - Current

Warehouse Associate

Uline
08.2021 - 07.2023

Warehouse Associate

Makita
12.2020 - 08.2021

Sales Associate

Journeys
10.2018 - 12.2020

Bachelor of Science - Information Technology - Systems and Security

Georgia Gwinnett College
Adrian Moreno Gomez