ADRIAN MORRIS
Orlando
Summary
Dedicated Fiber Optic Technician with expertise in installing and maintaining fiber optic systems. Proven ability to troubleshoot complex issues while ensuring safety compliance and customer satisfaction. Experienced in supervising operations and training teams to enhance performance and efficiency.
Overview
34
34
years of professional experience
1
1
Certification
Work History
Fiber Optic Technician
StarTek
Orlando
02.2025 - Current
- Installed, connected, tested, and adjusted equipment to establish reliable service for customers.
- Tested and troubleshot fiber optic systems to identify and resolve issues.
- Inspected and tested fiber optics equipment for optimal performance and reliability.
- Ensured compliance with safety standards during installations.
- Monitored safety standards during installation processes.
- Installed fiber optic cables to enhance network connectivity.
Supervisor
Triage Partners
Tampa
01.2023 - 02.2025
- Supervised daily operations, enhancing workflow and fostering team collaboration.
- Managed scheduling and resource allocation, maximizing productivity levels.
- Facilitated communication between departments to streamline operations and resolve issues.
- Guided and directed subordinates on job duties and responsibilities, ensuring clarity in roles.
- Trained staff on safety protocols and operational procedures for compliance.
- Coordinated training sessions for new hires to ensure smooth a smooth onboarding experience.
Fiber Optic Splicer
Gusto
Orlando
07.2021 - 01.2023
- Executed fusion splicing and tested connections to ensure optimal signal integrity.
- Terminated and spliced single-mode and multi-mode fibers using fusion splicing techniques.
- Spliced and terminated fiber optic cables for network installations.
- Installed, tested and maintained fiber optic cables in both aerial and underground environments.
- Conducted tests on fiber optic cables and corrected faults.
- Supported troubleshooting of fiber optic issues and performed repairs to restore service functionality.
- Ensured compliance with safety standards during installation processes.
- Documented splicing activities and materials used to maintain project accuracy and traceability.
Cable Installer
Central Florida Cable
Orlando
01.2010 - 01.2018
- Installed cables following company standards to maintain safety and quality.
- Installed phone and computer services to ensure seamless connectivity for customers.
- Delivered professional and friendly customer service, enhancing customer satisfaction.
Cable Installer (Team Leader)
Professional Broadband Inc.
01.2005 - 12.2010
- Installed cable systems in residential and commercial properties, ensuring reliable service delivery.
- Installed phone and computer services, enhancing connectivity for customers.
- Delivered professional and friendly customer service, fostering positive customer relationships.
Cable Installer
IN/ON Cable
Kissimmee
01.2005 - 12.2010
- Performed quality cable installation.
- Installed phone and computer services to ensure reliable connectivity for customers.
- Delivered friendly customer service to enhance customer satisfaction.
- Maintained positive demeanor during customer interactions to foster a welcoming environment.
Shipping & Receiving Associate
Royal Brass & Hose
Orlando
01.2004 - 12.2005
- Controlled inventory, ensured parts availability, identified discrepancies, and supported hose shops with various tasks.
- Responsible for pulling orders from customers to be inspected, packed and shipped.
- Assists with special projects or special requests from supervisor.
Office Supply Delivery Driver
Executive Office Furniture
Tallahassee
01.2002 - 12.2004
- Delivered furniture to designated locations, ensuring safe transport and customer satisfaction.
- Traveled to local and distance locations to deliver equipment and provided courteous, prompt, efficient, and friendly service.
- Organized and managed furniture supplies in warehouse to ensure timely availability for deliveries.
Deputy Corrections Officer
Leon County Sheriff's Office
Tallahassee
01.1992 - 12.2002
- Supervised, transported, and monitored inmate population to ensure compliance with rules and regulations
- Ensured safety measures were taken to protect inmates and fellow employees.
- Provided written or verbal documentation of behavior not in compliance
- Maintained compliance with jail standards and executed corrective actions.
Education
Computer Network Administration -
Devry University
Orlando, FL01-2010
Computer Network Administration -
Keiser College
Tallahassee, FL01-2000
Graduate of Havanna Northside High School -
Tallahassee, FL06-1988
Skills
- Cable splicing techniques
- Network troubleshooting
- Network testing
- Safety compliance
- Troubleshooting techniques
- Proficient in Internet
- Competent in Excel
- Competent in Access
- Decision making
- Problem solving
- Attention to detail
- Customer service
- Team leadership
- Organizational skills
- Flexibility
- Dependability
- Adjustment to change
- Self-improvement
- Written communication
- Oral communication
- Communication skills
- Time management
- Diversity collaboration
Certification
- Corrections Certification, Florida Dept. of Law Enforcement
- Law Enforcement Certification, Florida Dept. of Law Enforcement
- Certified Drill Instructor, Tallahassee, FL
- Jail Pod Certification, Tallahassee, FL
- CDL Class D
- Jones NTTI Certification (Cable Installation Certification)
References
Available upon request
Activities
- Southwest Asia Medal, 01/98
- Exceptional Service Award, 01/97
- USMC- Corporal, Desert Storm, 01/90-01/91, Honorable Discharge
- USMC- Persian-War Florida Senate Resolution, 01/91
- Achievement Devotion Certificate of Excellence, 01/89
- New Destiny Entrepreneur Ministry, 01/04
Timeline
Fiber Optic Technician
StarTek
02.2025 - Current
Supervisor
Triage Partners
01.2023 - 02.2025
Fiber Optic Splicer
Gusto
07.2021 - 01.2023
Cable Installer
Central Florida Cable
01.2010 - 01.2018
Cable Installer (Team Leader)
Professional Broadband Inc.
01.2005 - 12.2010
Cable Installer
IN/ON Cable
01.2005 - 12.2010
Shipping & Receiving Associate
Royal Brass & Hose
01.2004 - 12.2005
Office Supply Delivery Driver
Executive Office Furniture
01.2002 - 12.2004
Deputy Corrections Officer
Leon County Sheriff's Office
01.1992 - 12.2002
Computer Network Administration -
Devry University
Computer Network Administration -
Keiser College