Adrian Munguia Consuelos
Las Vegas,NV
Summary
Proven sales expert with a track record of enhancing customer satisfaction and increasing sales revenue at Vivint Home Security. Skilled in client relationship management and sales and marketing strategies. Demonstrates a dedicated work ethic and exceptional customer service, significantly boosting client retention and satisfaction.
Sales professional with strong expertise in driving revenue growth and building client relationships. Proven ability to collaborate with teams to achieve and exceed sales targets. Adept at adjusting strategies to meet changing market conditions and demands. Reliable, adaptable, and skilled in communication, negotiation, and customer engagement.
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Experienced with managing tables and providing top-notch service to guests in fast-paced environments. Utilizes excellent communication skills to collaborate with team members and create welcoming atmosphere. Track record of maintaining high standards of cleanliness and efficiency, ensuring positive dining experience for all patrons.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Salesman
Vivint Home Security
Las Vegas, NV
01.2025 - Current
- Developed strong client relationships through consistent communication and exceptional customer service.
- Increased sales by offering advice on purchases and promoting additional products.
- Assisted customers in selecting appropriate products based on their needs, boosting satisfaction rates.
- Increased sales revenue by identifying potential clients and conducting persuasive product presentations.
- Upheld high standards of customer service by promoting and upselling new products and services.
- Continuously updated product knowledge, staying informed of industry trends and competitor offerings.
- Promoted and up-sold products and services to meet needs of customers.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Negotiated prices, terms of sales and service agreements.
Server
Denny's Restaurant
Las Vegas, NV
06.2020 - 01.2025
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
- Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
- Increased sales by suggesting additional items like desserts and drinks based on customers' orders.
- Enhanced team efficiency, collaborating effectively in high-pressure settings.
Education
High School Diploma -
Veteran's Tribute CTA
Las Vegas, NV05-2023
Skills
- Sales and marketing strategies
- Dedicated Work Ethic
- Client Relationship Management
- Exceptional customer service
- Customer Interaction
- Sales Enhancement Skills
- Professional appearance
- Expertise in Guest Relations
Certification
International Academies of Emergency Dispatch ( IAED ) certification for Fire, Medical and Police dispatching
Languages
Spanish
Professional Working
Timeline
Salesman
Vivint Home Security
01.2025 - Current
Server
Denny's Restaurant
06.2020 - 01.2025
High School Diploma -
Veteran's Tribute CTA