Adrian Muniz
El Paso,Tx
Summary
Experienced with identifying and removing inappropriate content to maintain platform safety. Utilizes strong communication and decision-making skills to enforce community guidelines effectively. Knowledge of best practices in content moderation, ensuring secure and positive user experience.
Overview
7
7
years of professional experience
Work History
Web Content Moderator
Teleperformance
02.2024 - Current
- Company Overview: Client: TikTok USA
- Act as a digital gatekeeper, ensuring that Tik Tok USA platform remains a safe and respectful environment by meticulously reviewing user-generated content against established platform guidelines and policies
- While being diligent to protect the privacy of all users whose content I am reviewing
- Also act as a liaison between the client and user during the user appeal process
- Client: TikTok USA
Ramp Agent
GAT
02.2023 - 11.2023
- Company Overview: American Airlines
- Responsible for maintaining the safety and security of the ramp at all times
- Marshal aircraft on the ramp (e.g
- Directing, assisting and parking all arriving, departing and towed aircraft)
- Transfer cargo (including luggage) to other gates, other airlines and to passengers
- American Airlines
Cargo and Freight Handler
FedEx
11.2021 - 08.2022
- Package and Material Handler for FedEx
- Sort and handle packages weighing up to 80 lbs
- Operating a conveyor belt
- Operating a forklift and tugs to load and unload trucks and offload freight containers from FedEx aircraft
Guest Services
TopGolf
01.2018 - 05.2021
- Meeting and greeting guests, checking guests in, accompanying guests to their bays, providing guest safety and bay tours, maintaining golf and game supplies, retail sales, and managing leagues, clinics and academies
- Provide an exceptional guest experience
- Ensuring that all guests can create moments that matter
Education
Associate of Science - Biology
El Paso Community College
El Paso, TX08-2016
Skills
- Cultural awareness
- Loading and unloading
- Truck loading and unloading
- VIP guest services
- Guest services management
- Content management
Timeline
Web Content Moderator
Teleperformance
02.2024 - Current
Ramp Agent
GAT
02.2023 - 11.2023
Cargo and Freight Handler
FedEx
11.2021 - 08.2022
Guest Services
TopGolf
01.2018 - 05.2021
Associate of Science - Biology
El Paso Community College