Adrian Munoz

• Assembled and repaired durable medical equipment for patient care.
• Trained new staff on equipment handling and safety procedures.
• Provided excellent service and attention to patients, whether face-to-face or through phone conversations.
• Preserved a safe work environment by maintaining a clean truck, and keeping all equipment strapped and bagged.
• keeping truck fully stocked every day.

• Loaded vehicles and transported durable medical equipment and supplies to and from patient homes

• Provide instructions and education on safe equipment use to patients and caregivers.

• Maintains the shop and warehouse in a clean and safe condition.

• Provide and review written documentation to patients and caregivers, and obtain signatures on delivery documents.

• Troubleshoot, diagnose, repair, and/or service both client-owned and rental equipment.

• Manage and handle the self-checkout area. Open and close the store following company protocols.

• Able to problem solve service issues to ensure exceptional customer experience.

• Friendly service and accuracy in handling customers transactions.

• Stock up any last items and maintain store appearance before closing.

• Maintain a presentable workspace and organized environment.

• Acquired supervisor training and corporate customer service training.