Laurelle Tetreault, MPH
New Bedford,MA
Summary
Hardworking and enthusiastic employee eager to get back into the workforce. Proven to be successful at efficiently and accurately managing records and databases. Articulate communicator with natural leadership skills and team building expertise demonstrated through over 10 years of experience in office environments. History of improving processes and increasing team efficiency.
Overview
12
12
years of professional experience
Work History
Associate Sales Representative
Blue Harvest Fisheries
06.2010 - 08.2022
- Managed customer accounts to secure customer satisfaction and repeat business.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Retained excellent client satisfaction ratings through outstanding customer service.
- Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Oversaw accurate and efficient database management and digital file storage to support operational and recordkeeping requirements.
- Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
- Monitored and tracked budgets and expenses.
- Coordinated travel arrangements for staff members.
Student Intern
St. Vincent's Hospital
01.2014 - 04.2014
- Performed administrative duties and staff support tasks.
- Completed research, compiled data, and assisted in timely reporting.
- Sorted and organized files, spreadsheets, and reports.
- Evaluated and interpreted data from electronic health record to support research projects.
Personal Assistant
Kerry Bennett, MD, MPH, FACS, CPCC
12.2010 - 04.2014
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Maintained appropriate filing of personal and professional documentation.
- Provided general administrative support including scheduling meetings, making travel arrangements and managing documentation.
- Gathered, sorted and scanned documents to enter into computer system.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Used discretion when handling confidential information.
Education
Master of Science - Public Health
MCPHS University
Boston, MA09.2014
Bachelor of Science - Health Sciences
MCPHS University
Boston, MA05.2011
Skills
- Office Management
- Account Reconciliation
- Business Administration
- Expense Reporting
- Project Management
- Inventory Coordination
- Customer Service Management
- Product and Service Knowledge
- Sales Expertise
- Microsoft Excel
- Microsoft Windows
- Adobe Systems Adobe Acrobat
- Microsoft Outlook
Timeline
Student Intern
St. Vincent's Hospital
01.2014 - 04.2014
Personal Assistant
Kerry Bennett, MD, MPH, FACS, CPCC
12.2010 - 04.2014
Associate Sales Representative
Blue Harvest Fisheries
06.2010 - 08.2022
Master of Science - Public Health
MCPHS University
Bachelor of Science - Health Sciences
MCPHS University
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