ADRIAN MYERS
Amityville
Summary
Accomplished Vice President of Operations with extensive experience leading operational strategy, driving organizational performance, and delivering measurable business results. Proven ability to streamline processes, optimize resources, and implement data-driven initiatives that increase efficiency, reduce costs, and support sustainable growth. Recognized for building and leading high-performing teams, fostering collaboration, and aligning operational excellence with overall business objectives.
Overview
8
8
years of professional experience
Work History
Vice President Of Operations
WNC Laundry
New Jersey
02.2025 - Current
- Design policies and operational procedures that govern the day-to-day Operations success
- Conducting new client meetings and negotiations which led to successful signing of over 20 new accounts
- Negotiating contracts to ensure the business receives the best possible deals and outcomes for its success
- Managed daily operations with a strong focus on safety and efficiency, achieving zero major machinery or equipment incidents.
- Implemented quality control measures and reporting systems to ensure inventory integrity and support customer satisfaction
- Strictly upheld OSHA protocols, Fire Safety Training, First Aid practices and chemical training in compliance with the State’s requirements
- Conduct weekly operational and department meetings to ensure smooth operational flow and enforce any re-alignment needed of the entire team
- Prepared and submitted monthly state reports, ensuring compliance with all applicable state regulations and facility standards and was awarded for exceptional compliance for the entire year of 2025
- Work closely with food and beverage establishments to ensure all venues receive the required supplies that led to 0% lost of accounts over a 2-year period
- Maintain high level of clientele and their account success over a 2-year period with frequent follow ups, check-ins and scheduled meetings
- Developed and optimized linen reclaim programs that returned 25–45% of client inventory, significantly reducing replacement costs.
- Identified and implemented cost-saving initiatives that consistently delivered measurable monthly savings.
Vice President Of Operations
Proper Hospitality Solutions
03.2021 - Current
- Created and implemented the company’s operational manuals, SOPs, standardizing processes and supporting efficient day-to-day operations across the organization.
- Implemented cost-monitoring tools that identified savings opportunities in raw material and supply consumption, contributing to lower project costs by 15-20% monthly.
- Attended client site walkthrough and presented scope-of-work proposals, successfully securing 10 new accounts and contributing to increased revenue growth.
- Reduced workers’ compensation claims by implementing targeted training programs and enhancing operational manuals to strengthen safety compliance and safe workplace practices.
- Led the creation of the company’s Hospitality Handbook, establishing a comprehensive training resource for 800+ employees that improved workforce readiness, client satisfaction, and service consistency.
- Designed a strategic employee rewards program that fostered engagement and loyalty, resulting in an exceptionally low staff turnover rate of less than 5%.
- Led and supported a thriving corporate office environment, driving employee satisfaction, retention, and organizational stability, resulting in a 0% turnover rate over four years.
- Improved guest satisfaction across 30+ hotel properties by implementing comprehensive training and employee development programs, including the 10/5 service standard, resulting in consistently favorable TripAdvisor reviews.
- Spearheaded a successful operation in luxury hotel portfolio’s results in 0% termination of these accounts over a 5-year period.
- Develop quality control audit that is monitored weekly to ensure that quality is maintained throughout all accounts
Director of Operations / Housekeeping
Apple Core Hotels
06.2018 - 10.2019
- Directly responsible for multiple properties within the Apple Core Hotels Group (The Hotel @ NYC, The Hotel @ Fifth Avenue, The Hotel @ Times Square, Broadway @ Times Square).
- Contribute to the renovations of one property by selecting an entirely new line of linen, giving vital feedback on executive decisions, and entirely restructuring the housekeeping operations for better productivity
- Slashed expenses for the company by negotiating prices and changing costly suppliers for Hotel amenities and supplies that saved the company over 20k+ across all four Hotels within six months
- Redesigned housekeeping operational cleaning procedures, enhancing efficiency and quality standards, which led to measurable improvements in cleanliness ratings and guest satisfaction scores.
- Increased cleanliness by 30% in 6 months across all four properties with new cleaning procedures and daily focuses gathered by various internal self audits
- Successfully developed training videos for Managers and housekeeper staff and demonstrated in morning briefings that drastically contribute to better cleaning and Managers inspection results
- Built and strengthened the hospitality department by recruiting high-performing Housekeeping Managers through targeted Hcareers job postings and collaborative interview processes with Human Resources, ensuring the selection of qualified candidates aligned with organizational standards.
- Developed and delivered extensive ADA training for hotel staff, strengthening accommodations for guests with disabilities and driving a 15% increase in ADA room bookings and revenue.
Education
Associate of Business Administration - Business Studies
Bethlehem Moravian College
St. Elizabeth, Jamaica, W.I.01-2011
Skills
- Time Management
- Quality assurance and control
- Microsoft Office Proficient
- Creating Policies and Procedures
- Directing and leading
- Cost reduction strategies
- Staff training and development
- Quality Improvements
- Negotiating contracts
- Staff evaluation and reviews
Timeline
Vice President Of Operations
WNC Laundry
02.2025 - Current
Vice President Of Operations
Proper Hospitality Solutions
03.2021 - Current
Director of Operations / Housekeeping
Apple Core Hotels
06.2018 - 10.2019
Associate of Business Administration - Business Studies
Bethlehem Moravian College