Adrian Nicholson

• Over seer of Breezeline's MDDE Region for Service and Repair, new Calix 10G Tilghman Neck Fiber Build
• Monitor daily metrics, capacity/quota, route techs with efficient and productive routes
• Liaison for our contract partner Connect One, collaborate with Connect One leadership with daily meetings and weekly metric reviews.
• Manage in house service technician team and prep them for their next stage of progression
• Work closely with the Maintenance Dept. to resolve area issues driving trouble calls, droptastic and flaptastic work
• manage $3.5 million yearly budget

Maintain cable network from node to premise

Troubleshoot noise, MER, BER, RF fluctuations

Balance and troubleshoot Amplifiers, familiar with SA, Magnavox, and Cisco amps and LE's

Knowledge in using tools such as, Viavi Meter, Fiber OTDR and Light Meter, TDR, Arcom Seeker, Iglass, X-cor, Continuity, Node Prints

Have spliced fiber and built fiber cans, installed ONU's and Lindsay Devices, Calix Builds 1G and 10G, Mux Cabinets

Worked with all Atlantic Broadband television products and vast array of modems. Installed Tivo products, Stream TV, Wifi Systems, Cable Cards, and 5G Wireless Backup Devices

Worked on Projects such as, Serviceability Project, Power Supply Transponder Project, and installed GPS devices in fleet vehicles.

Attended round table "Frank with Frank" led by ABB President Frank Van der Post

• Managed day-to-day business operations.
• Routed techs, oversaw quality control, billing, taxes, talent acquisition.
• Oversight of contractors working for Atlantic Broadband in MDDE region and Armstrong Cable in Rising Sun, MD.

Completed new connects, reconnects, disconnects and service changes for residential and commercial customers.

Maintained telephony network from Central Office to CPE including T1, ISDN, and DSL circuits.

Graduated Valedictorian of 1998 Verizon Cable College class

Awarded with Verizon Heroes Award for pulling a Delmarva Power lineman out of his flipped over and on fire bucket truck.