Skylar Snead

• Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
• Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
• Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
• Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
• Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
• Interacted well with customers to build connections and nurture relationships.
• Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
• Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
• Established foundational processes for business operations.
• Managed purchasing, sales, marketing and customer account operations efficiently.

Conducted climbing, rigging, and all aspects of tree removal while on the crew.

Contract climbed for many tree companies including Sussex tree. Most the time handling more technical and advanced removals their normal climbers on staff couldn't handle. Stopped doing this and went full time with Sussex tree due to the amount of companies I worked for with ppl on staff with addiction problems. My and their safety was on the line.

• Successfully completed emergency storm response jobs, safely removing fallen or damaged trees under tight deadlines.
• Conducted thorough pre-climb inspections of gear and trees, mitigating potential hazards before starting any task.
• Developed proficiency in various pruning techniques, promoting healthy growth patterns for maintained trees.
• Conducted aerial rescue operations when necessary, utilizing proper techniques to ensure team member safety at all times.