Adrian Ogaz
Keene,Texas
Summary
Highly dedicated and skilled professional with experience in law enforcement, corrections, and report writing. Seeking a challenging position where I can utilize my expertise to ensure public safety, enforce laws, and contribute to the well-being of the community. Adaptable Front Office Assistant dedicated to providing first-rate attention to guest needs. Versed in quickly and accurately answering questions, offering information and completing quick check-in or check-out services. Delivers dynamic service and fosters positive relationships with guests and coworkers.
Overview
8
8
years of professional experience
Work History
Front Desk
World Gym
Cleburne, TX
04.2023 - Current
- Delivered exceptional customer service and assist gym members with inquiries and needs. - Maintained a clean and organized front desk area, managing membership and check-in processes.
- Handled cash, credit card, and room charges transactions accurately.
- Ensured that all complaints and problems were resolved quickly by communicating with relevant departments.
- Updated computer systems with current guest information as required.
- Conducted regular audits of front desk operations to ensure accuracy of financial postings and compliance with established policies and procedures.
- Maintained daily paperwork including reports, logs and records related to front desk operations.
- Answered telephones and greeted visitors to assist, answer questions and direct.
Correctional Officer
Johnson County Sheriff's Office
Cleburne, TX
10.2021 - 02.2023
- Supervised inmates in living areas, recreational activities, and visitation areas, ensuring safety and security.
- Conducted searches of inmates, cells, and prison grounds to detect contraband or illegal activities.
- Maintained order in the prison by monitoring inmate behavior and intervening when necessary.
- Performed security checks on visitors entering the facility as well as on packages being delivered to inmates.
- Monitored video surveillance systems to observe prisoner activity throughout the correctional facility.
- Responded to emergency situations such as riots or disturbances with appropriate force measures.
- Investigated incidents involving prisoners or staff to determine who was responsible for any violations of policies or procedures.
Maintenance Worker
Fort Worth Academy of Fine Arts
Fort Worth, TX
08.2020 - 05.2021
- Supported general maintenance and upkeep of the academy's facilities. - Assisted in furniture assembly, including chairs, cabinets, and desks.
- Participated in the reorganization and storage of equipment and materials.
- Replaced worn out parts, lubricated moving parts, and tightened connections to restore functionality.
- Carried out minor painting jobs around the facility as required.
- Collected trash from designated areas within the building on a daily basis.
Corrections Officer
LaSalle Corrections
Cleburne, TX
10.2019 - 03.2020
- Supervised inmates in living areas, recreational activities, and visitation areas, ensuring safety and security.
- Conducted searches of inmates, cells, and prison grounds to detect contraband or illegal activities.
- Maintained order in the prison by monitoring inmate behavior and intervening when necessary.
- Performed security checks on visitors entering the facility as well as on packages being delivered to inmates.
- Monitored video surveillance systems to observe prisoner activity throughout the correctional facility.
- Responded to emergency situations such as riots or disturbances with appropriate force measures.
- Investigated incidents involving prisoners or staff to determine who was responsible for any violations of policies or procedures.
Sales Associate
Shoe Dept
Cleburne, TX
07.2018 - 09.2018
- Provided excellent customer service, addressing inquiries and assisting customers with their needs.
- Supported inventory management by restocking shelves and organizing merchandise.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Processed transactions using a point-of-sale system.
- Organized stockroom shelves according to size, color or style.
Kitchen Staff
CiCis Pizza
Cleburne, TX
04.2016 - 10.2016
- Prepared ingredients for the chef, ensuring timely and efficient food preparation.
- Maintained cleanliness and sanitation standards in designated areas of the kitchen.
- Assisted in various aspects of food preparation and service.
- Cleaned and sanitized work surfaces, equipment, utensils, dishes, or silverware.
- Set up food items for buffet line.
- Operated various kitchen appliances such as mixers, slicers, and ovens.
- Maintained cleanliness of work areas throughout shift.
Education
Some College (No Degree) - Criminal Justice
Hill College
Skills
- Law enforcement
- Report writing
- Conflict management
- Customer service
- Retail sales
- Remodeling
- Drywall
- Handyman
- Landscape maintenance
- Security
- Bilingual (Spanish/English)
- Credit Card Handling
- Business Recordkeeping
- Documentation And Recordkeeping
- Credit And Cash Payments
- Cash Handling
- Account Changes
- Computer Reservations Systems
- Risk Assessment
- Policy Enforcement
- Point Of Sale System
- Contraband Seizure
- Inmate Behavior Modification Tactics
- Trained In Defensive Tactics
- Emergency Response
- Self-Defense Techniques
- Incident Prevention
- Crisis Management
- Sales
References
References available upon request.
Languages
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Front Desk
World Gym
04.2023 - Current
Correctional Officer
Johnson County Sheriff's Office
10.2021 - 02.2023
Maintenance Worker
Fort Worth Academy of Fine Arts
08.2020 - 05.2021
Corrections Officer
LaSalle Corrections
10.2019 - 03.2020
Sales Associate
Shoe Dept
07.2018 - 09.2018
Kitchen Staff
CiCis Pizza
04.2016 - 10.2016
Some College (No Degree) - Criminal Justice
Hill College