Adrian Perdomo
Bridgestone Retail Operations LLC.
RIVERVIEW,FL
5
years of professional experience
2
Languages
Dedicated hospitality professional skilled in delivering outstanding customer service in fast-paced settings. Excels in multitasking, addressing inquiries, and maintaining organized workspaces while adapting to evolving needs. Strong collaboration skills contribute to team success and consistently meet high standards for quality and efficiency.
Work History
Class C Technician
1 Year- Replaced and rotated tires while following Bridgestone safety and quality standards.
- Performed alignments, balancing, and routine maintenance to support vehicle performance.
- Inspected vehicles to identify tire, brake, and suspension issues accurately.
- Diagnosed mechanical concerns using shop tools and service procedures.
- Maintained up-to-date knowledge of automotive technology advancements through continuous learning and professional development opportunities.
- Collaborated with team members on complex projects, resulting in high-quality workmanship and timely completions.
- Contributed to shop safety by adhering to strict safety protocols and identifying potential hazards before they became problematic.
- Maintained clean, organized work areas to improve shop efficiency and safety.
- Conducted efficient tire rotations, balancing, and replacement services that maximized vehicle performance and extended tire life.
Express Technician
2 Years- Conducted multi-point inspections of customer vehicles to identify needed maintenance services and repairs.
- Performed work outlined on repair order to meet dealership and factory standards.
- Streamlined service procedures for increased efficiency, providing timely and accurate repairs to customers.
- Assisted in inventory management, ensuring the availability of parts required for common express services.
- Collaborated with team members to ensure a smooth workflow, resulting in reduced wait times for clients.
- Identified opportunities for upselling additional services or products based on individual customer needs while remaining respectful of their budget constraints.
- Improved overall shop productivity by maintaining a clean and organized workspace, allowing for optimal performance of daily tasks.
- Completed detailed documentation of all performed services to maintain accurate records for future reference.
- Welcomed customers to establish a positive first impression and facilitate service inquiries. and answered questions about oil changes and other services.
Lube/Tire Technician
5 Months- Improved customer satisfaction by providing timely and accurate tire services.
- Ensured customer satisfaction by providing timely and accurate tire installations.
- Replaced and repaired tires using best practices for safe vehicle maintenance.
- Rotated, mounted and balanced tires on cars, trucks, and vans.
- Serviced customer vehicles quickly and accurately to meet daily appointment schedules.
- Assisted customers with selecting correct brand, type and size of tire for vehicle.
- Educated customers about tire maintenance, repair and replacement.
- Strengthened customer loyalty, resolving complaints and issues with empathy and professionalism.
- Performed regular inspections of tire inventory and ordered new tires to maintain stock level.
Server
1 Year- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Served food and beverages promptly with focused attention to customer needs.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Enhanced customer satisfaction by promptly attending to needs and providing personalized service, resulting in repeat business.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Resolved customer complaints professionally, ensuring swift resolution and fostering positive guest relationships.
- Set a positive tone for the entire dining experience as the first point of contact for incoming guests.
- Increased sales through effective upselling techniques and comprehensive knowledge of menu items and promotions.
- Cultivated warm relationships with regular customers.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Multiple-position
2 Years 1 Month- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Boosted repeat customer rates, remembered regular guests' preferences and greeted them by name.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Increased repeat customer rates by remembering regular guests' preferences and greeting them by name.
- Promoted excellent service to customers, contributing to increased referrals and walk-in business.
- Collaborated effectively in high-pressure settings, enhancing team efficiency during busy shifts.
Education
High School Diploma
Skills
Technical Acumen
Problem-solving
Attention to detail
Organization
Teamwork
Willingness to learn
Automotive diagnostics
Exceptional customer service
Leadership
Creativity
Coachable
Automotive Service
Languages
English
Native or Bilingual
Spanish
Full Professional
Timeline
Class C Technician
Bridgestone Retail Operations LLC.
10.2025 - CurrentRead More
Express Technician
Olin Mott
10.2023 - 10.2025Read More
Lube/Tire Technician
Tire Kingdom
05.2023 - 10.2023Read More
Server
Sushi Yama
05.2022 - 05.2023Read More
Multiple-position
Palm River Pizzaria
04.2021 - 05.2023Read More
Spoto High School
High School Diploma
Read More