Adrian Perez
Pharr,TX
Summary
Customer-focused Service Supervisor with 12 years of experience and qualifications in customer service, personal service, account management, staff development and team leadership. Superb conflict resolution and de-escalation abilities. Accomplished in delivering world-class service and improving customer interactions.
Overview
16
16
years of professional experience
Work History
Service Supervisor
Diamond Frac Solution's
Alice, TX
08.2022 - Current
- Treater for Grit oil & gas
- Learn every piece of equipment in company and expect to be run during fracking.
- Setup system for next job and call jobs
- Provided primary customer support to internal and external customers.
- Handled customer complaints and inquiries.
- Processed customer service orders promptly to increase customer satisfaction.
SS1
Liberty oilfield services
Odessa, TX
05.2021 - 08.2022
- Maintenance knowledge for all equipment used in each division from Frac-pro system.
- Responsible for set-ups for new projects from Data Van
- JSA set-ups for working environment and monitoring high-pressure lines.
- Analyzed data for recommendation placement of well and supplementary processes.
- Provided technical support during rig-up, start-up, testing and system commission and performance.
- Conducted quality control testing, created work-around, and resolve issues.
Equipment Operator
Schlumberger
Midland, TX
08.2020 - 05.2021
- Trained in diverse pieces of equipment and useful attachments to handle team needs.
- Enforced compliance with safety standards and regulations related to proper PPE, hand signals and equipment movements.
- Completed minor repairs and replacements of equipment parts to restore functionality.
- Operated commercial vehicle to transport equipment and job-specific machinery to and from job sites.
Equipment Operator 4
BJ Services
San Antonio, TX
01.2019 - 08.2020
- Responsible for working order of equipment daily; fluid & greasing
- Ensured property rig-up down 3” and 4” for blender and manifold
- Responsible for communication about equipment issues to Frack supervisor
- Used forklifts, hand trucks, scissor lifts, and other equipment to move materials around work sites and organized according to need.
- Adhered to instructions from supervisors and engineers onsite.
Supervisor
Keane Group
Midland, TX
07.2016 - 12.2018
- Maintenance knowledge for all equipment used in each division for the Fracpro system
- Analyzed data for recommendation placement of well and supplementary processes
- Provided technical support during rig-up, start-up, testing and system commission and performance
- Conducted quality control testing, created work-around, and resolve issues
- Maintained compliance with company policies, objectives, and communication goals.
- Helped meet changing demands by recommending improvements to business systems or procedures.
Equipment Operator
Pioneer Natural Resources
Midland, TX
11.2014 - 07.2016
- Enforced compliance with safety standards and regulations related to proper PPE, hand signals and equipment movements.
- Trained in diverse pieces of equipment and useful attachments to handle team needs.
- Communicated with ground team members and fellow operators to prevent safety hazards and keep materials moving.
- Operated commercial vehicle to transport equipment and job-specific machinery to and from job sites.
Equipment Operator 4
Gas Frac Energy Services
Floresville, TX
05.2013 - 11.2014
- Responsible for operation of milk wagon
- Maintained equipment, checked fluid levels, and greasing
- Maintained strict adherence to safety and quality standards while operating equipment in dynamic environmental conditions.
- Enforced compliance with safety standards and regulations related to proper PPE, hand signals and equipment movements.
- Operated commercial vehicle to transport equipment and job-specific machinery to and from job sites.
- Trained in diverse pieces of equipment and useful attachments to handle team needs.
Frac Supervisor
Trican Well Services
02.2009 - 05.2013
- Ensured job tickets were submitted and set-up systems for protocols
- Analyzed data, provided technical support, enhance production, and conducted testing
- Oversaw daily operations at site, keeping team production moving at optimal pace.
- Created and implemented plans to maximize efficiency of workers.
- Trained workers in proper methods, equipment operation and safety procedures.
- Prepared and submitted reports on job progress and safety conditions to upper management.
Equipment Operator 1
Weatherford
Alice, TX
05.2007 - 02.2009
- Operated commercial vehicle to transport equipment and job-specific machinery to and from job sites.
- Adhered to instructions from supervisors and engineers onsite.
- Drove vehicles to and from work sites and maintained clean driving record.
Education
Some College (No Degree) - Medical Assisting
South Texas Nurse
McAllen, TXDiploma -
Hidalgo High School
Hidalgo, TX08.1995
Skills
- Keyword Skills
- Equipment Operator
- Treater
- Maintenance
- Oil Experience
- Frac
- Spreadsheet Manipulation
- Supervisor
- JSA
- Job Tickets
- Tech support
- Chemical Analyst
- Safety Ordinance Knowledge
- Customer Care
- Leading Crews
Timeline
Service Supervisor
Diamond Frac Solution's
08.2022 - Current
SS1
Liberty oilfield services
05.2021 - 08.2022
Equipment Operator
Schlumberger
08.2020 - 05.2021
Equipment Operator 4
BJ Services
01.2019 - 08.2020
Supervisor
Keane Group
07.2016 - 12.2018
Equipment Operator
Pioneer Natural Resources
11.2014 - 07.2016
Equipment Operator 4
Gas Frac Energy Services
05.2013 - 11.2014
Frac Supervisor
Trican Well Services
02.2009 - 05.2013
Equipment Operator 1
Weatherford
05.2007 - 02.2009
Some College (No Degree) - Medical Assisting
South Texas Nurse
Diploma -
Hidalgo High School