Adrian Pinto
893 Marin Ave, Hayward Ca ,CA
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
4
4
years of professional experience
Work History
Operations Manager, Customer Experience
Pro-liner Striping
03.2021 - Current
- Scheduled and attended meetings with clients and prospective clients as requested.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Enhanced employee engagement through the development of performance management systems and recognition programs.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Drove a culture of continuous improvement by encouraging employee feedback and implementing changes as needed.
Journeyman Highway Improvemnt
Css
10.2019 - 03.2022
- Facilitated project progression from conceptualization to completion by effectively managing contracts, schedules, budgets, and resources throughout all phases of the project lifecycle.
- Provided primary customer support to internal and external customers.
- Tracked customer service cases and updated service software with customer information.
- Cross-trained and backed up other customer service managers.
Education
High School Diploma -
Mt.Eden
Hayward, CA06.2006
Skills
- Data Analysis
- Client Account Management
- Product Development
- Sales Strategies
- Database Maintenance
- Customer Empathy
- Effective leader
Languages
Spanish
Native or Bilingual
Timeline
Operations Manager, Customer Experience
Pro-liner Striping
03.2021 - Current
Journeyman Highway Improvemnt
Css
10.2019 - 03.2022
High School Diploma -
Mt.Eden
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