Adrian Preciado
Las Vegas,NV
Summary
At ATMMS, I excelled as a Technician, where my attention to detail and customer service skills led to increased equipment lifespan and higher customer satisfaction. Expert in system troubleshooting and preventive maintenance, I also enhanced technician training programs, demonstrating adaptability and a commitment to excellence.
Overview
4
4
years of professional experience
Work History
Technician
ATMMS
04.2021 - Current
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
- Optimized system performance thorough testing and analysis.
- Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.
- Conducted root cause analyses for recurring technical issues, minimizing future disruptions.
- Increased equipment lifespan, performing preventive maintenance and timely repairs.
- Streamlined processes by implementing efficient workflows and improving technician training programs.
- Supported project management teams with expert technical advice, contributing to successful project completions.
- Improved customer satisfaction, swiftly addressing and resolving technical inquiries and issues.
Education
Master Technician - Technician
Triton Of Delaware
Gulfport, MS11.2024
GED - General Studies
Yakima Valley Community College
Yakima, WA02.2000
Skills
- Attention to detail
- Customer service
- Works Well Under Pressure
- Multitasking and organization
- Power Tools and Equipment
- Installation and repair
- Maintenance and repairs
- Documentation and reporting
- Customer interaction
- System troubleshooting
Timeline
Technician
ATMMS
04.2021 - Current
Master Technician - Technician
Triton Of Delaware
GED - General Studies
Yakima Valley Community College