Dedicated professional with experience in quality assurance and vehicle maintenance. Known for effective communication and responsiveness, contributing to high customer satisfaction and adherence to operational standards. Eager to leverage expertise to drive efficiency and enhance service quality.
Overview
4
4
years of professional experience
Work History
Quality Specialist
Andrews Distributing
3700 S Oak Grove Rd Ennis ,Texas 75119
11.2023 - Current
Achieved high standards of draft beer quality and freshness through effective line cleaning services. Enhanced customer satisfaction by responding swiftly to service calls. Facilitated seamless keg delivery and equipment installation to support operational efficiency.
Recorded detailed service logs after each account visit to verify adherence to chemical use protocols and ensure account readiness for consumers.
Achieved optimal product quality through effective monitoring of temperature and pressure. Enhanced operational efficiency by maintaining comprehensive records of line cleaning and service calls for each account. Contributed to compliance with freshness date standards, ensuring customer satisfaction.
Lube Technician
Ennis Ford
900 N I-45 Frontage Rd Ennis , TX 75119
09.2023 - 10.2023
Performed routine oil changes and fluid checks to ensure vehicle efficiency.
Diagnosed mechanical issues using diagnostic tools and equipment.
Assisted technicians in more complex repairs, enhancing teamwork and service quality.
Educated customers on proper vehicle care and recommended service intervals for longevity.
Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
Kept shop areas neat, clean, and free of safety hazards.
Greeted customers and answered questions about oil changes and other services.
Maintained a clean and safe work environment, adhering to all safety regulations and protocols.
Cook
Chick-fil-A
390 IH-45 N Ennis,TX 75119
06.2022 - 08.2023
Maintained cleanliness and organization of kitchen equipment and workstations to ensure safety compliance.
Assisted in training new team members on food preparation techniques and safety protocols.
Monitored inventory levels and communicated supply needs to management for timely restocking.
Enhanced teamwork within the kitchen staff by fostering a collaborative environment focused on meeting high standards of quality and efficiency.
Education
HVAC Technician Certification - HVAC
Texas State Technical College
Red Oak, TX
12-2026
High School Diploma -
Ennis High School
1405 Lake Bardwell Dr Ennis,TX 75119
05-2023
Skills
Skilled in prioritizing concurrent responsibilities