Adrian Ramirez
Brooklyn
Summary
Versatile Operations Supervisor successful at taking on routine and complex business challenges with resourceful and creative approach. Recognized as driven, dedicated and hardworking leader with history of streamlining operations and increasing results. Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
11
11
years of professional experience
Work History
Operational Supervisor
Amazon
02.2020 - Current
- Trained, assisted and supervised [Number]-member team, resulting in improved efficiency.
- Maintained safety and emergency readiness among personnel by disseminating information on and monitoring compliance with regulatory and organizational policies.
- Conducted in-depth analysis of communications characteristics to target tactics, techniques and procedures.
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
Manager
Buona Gelato & Euro B
08.2013 - 12.2019
- Increased team productivity by implementing streamlined processes and effective communication strategies.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Reviewed and analyzed financial reports to determine appropriate action. Facilitated exceptional sales and performance results by focusing on continuous improvement approaches and capitalizing on emerging market opportunities. Maintained ongoing system for development, recruitment, recognition and retention of store crew and management.
Education
Associate of Arts - Associate of Arts: Industrial Design
LaGuardia Community College of The City University of New York
Long Island City, NY12.2018
Skills
- Standard Operating Procedures
- Warehouse Operations
- Customer Relations
- Management
- Staff Supervision
- Safety oversight
- Staff Development and Training
Languages
Spanish
Professional Working
Timeline
Operational Supervisor
Amazon
02.2020 - Current
Manager
Buona Gelato & Euro B
08.2013 - 12.2019
Associate of Arts - Associate of Arts: Industrial Design
LaGuardia Community College of The City University of New York