Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Adrian Rico

Dallas,TX

Summary

Proven sales associate with a track record of enhancing customer satisfaction and boosting sales, notably at AT&T. Excelled in customer interaction and sales expertise, achieving significant brand promotion and product presentation success. Demonstrated adaptability and professionalism, contributing to team success and store maintenance. Skilled in Microsoft applications and problem-solving, consistently meeting employer expectations for performance and reliability.

Overview

6
6
years of professional experience

Work History

AT&T Sale Associate

AT&T
01.2023 - 10.2024

AT&T Sales Associate consisted of

Going to door to door to sell


Promote AT&T to ALL and each customer

Target Team Member

Mesquite TX
07.2021 - 08.2022
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Maintained productive, efficient approach to all tasks.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.

Dicks Sporting Goods Sales Associate

Dicks Sporting Goods
09.2020 - 07.2021
  • Maintained store displays and followed store housekeeping standards and procedures to provide assortment of sporting goods.
  • Executed brand connections with customers to promote products and meet brand sales goals.
  • Ticketed items with pricing and mark-downs and restocked sales floor according to merchandising plan.
  • Processed sales transactions with point of sale system, upselling loyalty program and private label credit cards.
  • Explained details regarding current store promotions, sales, and special events to customers.
  • Increased sales by effectively recommending suitable sporting goods and accessories to customers.

GENPACT Customer Representative

GENPACT
09.2018 - 11.2019
  • Enhanced customer satisfaction by promptly addressing inquiries and resolving issues with professionalism.
  • Maintained courteous, friendly atmosphere for guests to increase overall satisfaction and customer service standards.
  • Implemented feedback from regular evaluations to improve personal performance and contribute positively to the team''s collective growth.
  • Embraced spotlight on customer service by creating courteous, friendly atmosphere for guests.

Education

Diploma -

Lake Highlands High School
Lake Highlands

Skills

  • Customer interaction
  • Oral communication
  • Customer service orientation
  • Sales expertise
  • Supporting sales staff
  • Order Fulfillment
  • Sales floor organization
  • Microsoft applications proficiency
  • Multitasking
  • Reliability
  • Team building
  • Professionalism
  • Product presentation
  • Time management abilities
  • Adaptability
  • Sales Training
  • Store maintenance
  • Problem-solving aptitude

Languages

Spanish
Native or Bilingual
English
Native or Bilingual
Vietnamese
Elementary

Timeline

AT&T Sale Associate

AT&T
01.2023 - 10.2024

Target Team Member

Mesquite TX
07.2021 - 08.2022

Dicks Sporting Goods Sales Associate

Dicks Sporting Goods
09.2020 - 07.2021

GENPACT Customer Representative

GENPACT
09.2018 - 11.2019

Diploma -

Lake Highlands High School
Adrian Rico