Briana Rico
Fort Worth,TX
Summary
Dynamic and results-driven professional with extensive experience in customer service at Target and Lowe's. Proven ability in complex problem-solving and attention to detail, enhancing customer satisfaction and loyalty. Skilled in training teams and managing cash operations, consistently achieving operational excellence, positive shopping experiences.
Key skills in problem-solving and attention to detail, eager to learn and develop in collaborative environment.
Overview
3
3
years of professional experience
Work History
Style Sale Associate
Target
Fort Worth, TX
08.2025 - 12.2026
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained organized merchandise displays to maximize sales potential and visual appeal.
- Monitored inventory levels, restocked shelves promptly to ensure product availability for customers.
- Resolved customer complaints effectively, fostering positive relationships and repeat business.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Cashier Team Lead
Lowes Home Improvment
Lake Worth, TX
04.2024 - 08.2025
- Supervised cashier team to ensure efficient transaction processing and customer service excellence.
- Trained new cashiers on company policies, procedures, and best practices for customer engagement.
- Monitored cash register operations to maintain accuracy in cash handling and minimize discrepancies.
- Resolved customer complaints promptly, fostering positive shopping experiences and loyalty.
Cashier
Khols Department Store
Lake Worth, TX
08.2023 - 01.2024
- Processed customer transactions efficiently and accurately using point-of-sale systems.
- Assisted customers with inquiries, providing exceptional service and product knowledge.
- Maintained organized checkout areas to enhance customer experience and streamline operations.
- Managed cash drawer, ensuring accuracy during cash handling and balancing at shift end.
Education
High School Diploma -
North Side High School
Fort Worth, TXSkills
Customer interaction
Complex Problem-solving
Attention to detail
Customer service
Languages
Spanish
Full Professional
English
Native or Bilingual
Timeline
Style Sale Associate
Target
08.2025 - 12.2026
Cashier Team Lead
Lowes Home Improvment
04.2024 - 08.2025
Cashier
Khols Department Store
08.2023 - 01.2024
High School Diploma -
North Side High School