Adrian Rivas
Miami,FL
Summary
Results-driven insurance professional with a solid background in policy analysis and claims management. Skilled in risk assessment and negotiation, successfully securing optimal coverage for clients while streamlining service processes for enhanced efficiency.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Commercial Insurance Broker
Arthur J. Gallagher
Miami, FL
04.2023 - Current
- Developed and maintained client relationships to assess insurance needs and provide tailored solutions.
- Conducted thorough risk assessments to identify coverage gaps and recommend appropriate policies.
- Negotiated policy terms with underwriters to secure optimal coverage for clients.
- Collaborated with cross-functional teams to enhance client service delivery and streamline processes.
Client Service Specialist
Hylant
Lake Mary, FL
02.2022 - 04.2023
- Managed client inquiries, ensuring timely and accurate responses to enhance satisfaction.
- Developed and implemented streamlined processes for onboarding new clients, improving efficiency.
- Collaborated with internal teams to resolve complex client issues, fostering strong relationships.
- Analyzed client feedback to identify areas for service improvement, driving strategic enhancements.
Insurance Broker
Aon Risk Services
Miami, FL
01.2021 - 02.2022
- Developed tailored insurance solutions to meet diverse client needs.
- Analyzed market trends to identify risk exposure and coverage opportunities.
- Collaborated with underwriters to negotiate favorable policy terms for clients.
- Provided expert guidance on claims processes and risk management strategies.
Skills
- Core Risk Management Skills
- Risk Assessment & Risk Analysis
- Enterprise Risk Management (ERM)
- Risk Mitigation Strategies
- Risk Identification & Evaluation
- Insurance Policy Analysis
- Loss Prevention & Control
- Risk Modeling & Forecasting
- Claims Trend Analysis
- Insurance & Regulatory Knowledge
- Property & Casualty Insurance Knowledge
- Regulatory Compliance (State & Federal)
- Coverage Analysis
- Insurance Renewal & Negotiation
- Broker & Carrier Management
- Financial & Analytical Skills
- Financial Risk Evaluation
- Cost-Benefit Analysis
- Premium & Loss Ratio Analysis
- Budgeting & Forecasting
- Technical Tools
- Microsoft Excel (Advanced)
- Risk Management Information Systems (RMIS)'
- Leadership & Business Skills
- Strategic Risk Planning
- Cross-Functional Collaboration
- Stakeholder Communication
- Decision-Making Under Uncertainty
Certification
Associate In Risk Management (ARM)
Middle Market Risk Manager (MMRM)
Timeline
Commercial Insurance Broker
Arthur J. Gallagher
04.2023 - Current
Client Service Specialist
Hylant
02.2022 - 04.2023
Insurance Broker
Aon Risk Services
01.2021 - 02.2022