Adrian Rivas
Lennox International
Corpus Christi,TX
1
Certification
9
years of professional experience
Customer-focused Counter Sales Associate known for high productivity and efficient task completion. Specialize in inventory management, upselling techniques, and customer relationship building. Excel in communication, problem-solving, and adaptability to ensure satisfaction and drive sales. Committed to leveraging these skills to contribute positively to team goals and customer experiences.
Work History
Counter Sales Associate
7 Months- Assisted customers with product orders, parts lookup, and warranty-related questions in a fast-paced counter sales environment
- Loaded and unloaded delivery trucks, ensuring safe material handling and efficient workflow
- Performed inventory counts, inventory adjustments, and stock organization to improve warehouse accuracy
- Coordinated and dispatched trucks, enhancing timely deliveries and improving customer satisfaction
- Handled cash transactions, balanced drawers, and counted money accurately at closing
- Managed customer communications regarding orders and deliveries, facilitating smooth account operations
- Served as acting manager, overseeing daily operations and supporting employees
- Maintained a clean, organized, and efficient warehouse and sales floor environment
- Worked closely with team members to meet daily operational goals and customer expectations
- Demonstrated strong communication and problem-solving skills when resolving customer concerns
Sales Associate
1 Year 2 Months- Guided customers in selecting vehicles tailored to individual needs and preferences.
- Showcased product features and benefits to improve customer understanding and satisfaction.
- Addressed customer inquiries and resolved issues promptly to ensure positive experiences.
- Collaborated with team members to create a welcoming showroom environment.
- Participated in training sessions to improve product knowledge and sales techniques.
Management Associate
2 Years 2 Months- Oversaw inventory management of vehicles, ensuring optimal availability and readiness for customer use.
- Managed daily operations for car rental services, enhancing customer satisfaction through effective interaction.
- Analyzed customer feedback to improve service quality and address concerns.
- Coordinated training sessions for new staff, facilitating understanding of company policies and procedures.
Sales Associate
2 Years 6 Months- Showcased product features and benefits, improving customer understanding and engagement.
- Guided customers in selecting vehicles tailored to individual needs and preferences, enhancing satisfaction.
- Addressed customer inquiries and resolved issues promptly, ensuring positive experiences.
- Collaborated with team members to create a welcoming showroom environment.
Merchandise Associate
1 Year 10 Months- Guided customers in locating merchandise, improving shopping experience.
- Arranged product displays to improve accessibility and attract customer attention.
- Restocked shelves to ensure product availability and support sales.
Overnight Stocker and Receiver
6 Months- Unloaded freight shipments and sorted merchandise for efficient stockroom processing.
- Stocked shelves and bays according to planograms and store merchandising standards.
- Operated pallet jacks and backroom equipment to move heavy inventory safely.
- Maintained organized receiving areas, ensuring clear aisles and efficient product flow.
- Replenished overnight inventory to support morning sales floor readiness.
- Supported cycle counts and inventory accuracy through careful product handling.
Education
- Industrial Instrumentation
High School Diploma
Skills
Inventory Control
Warehouse Operations
Truck Loading & Unloading
Dispatch Coordination
Customer Service
Cash Handling
Warranty Assistance
Team Leadership
Order Processing
Forklift Operations
Microsoft Office
Problem Solving
Communication Skills
Time Management
Certification
NCCER Core (In Process)
NCCER Instrumentation (In Process)
NC3 Multimeter (In Progress)
NC3 Fundamentals of Electricity AC (In Progress)
NC3 Fundamentals of Electricity DC ( In Progress)
Timeline
Counter Sales Associate
Lennox International
03.2026 - CurrentRead More
Sales Associate
Autonation Hyundai Corpus Christi
12.2024 - 02.2026Read More
Management Associate
Hertz Car Rental
09.2022 - 11.2024Read More
Sales Associate
Autonation Honda
02.2020 - 08.2022Read More
Merchandise Associate
Academy Sports and Outdoors
04.2018 - 02.2020Read More
Overnight Stocker and Receiver
Lowes Home Improvment
09.2017 - 03.2018Read More
Del Mar College
from Industrial Instrumentation
Read More
Sinton High School
High School Diploma
Read More