Adrian Rizo
Grimes,IA
Summary
Driven professional with a track record of enhancing customer satisfaction and increasing sales at Treasures Smoke & Vape. Expert in POS system operation and fluent in English and Spanish, demonstrating exceptional customer service and upselling strategies. Proven ability to foster client loyalty and boost retail sales through top-tier service and product knowledge. Reliable employee Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
5
5
years of professional experience
Work History
Sales Floor Associate Cashier
Treasures Smoke & Vape
01.2022 - Current
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted with inventory management, ensuring accurate stock levels and timely replenishment of merchandise.
- Maintained a clean and organized sales floor, contributing to an inviting shopping environment.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Maintained clean sales floor and straightened and faced merchandise.
- Boosted customer satisfaction by providing excellent service and addressing inquiries in a timely manner.
- Handled cash transactions accurately, maintaining balanced registers at the end of each shift.
- Provided Top Tier Customer Service
Licensed Nail Technician
T & D Nails
01.2020 - 01.2022
- Maintained a clean and sanitary work environment, ensuring compliance with state regulations and promoting client safety.
- Accommodated walk-in customers effectively without disrupting pre-scheduled appointments by multitasking between tasks efficiently.
- Continuously expanded professional knowledge by attending industry workshops, staying current on the latest trends in nail care and design.
- Increased salon revenue with exceptional nail artistry skills, offering clients a wide range of creative designs and techniques.
- Boosted retail sales by effectively promoting salon''s product line to clients based on individual needs and preferences.
- Established loyal clientele through excellent customer service, listening attentively to preferences and addressing concerns promptly.
Education
High School Diploma -
Johnston High School
Johnston, IA05.2019
Skills
- Reliability and punctuality
- Cash handling expertise
- Professional Appearance
- POS System Operation
- Upselling strategies
- Teamwork and Collaboration
- Customer Service
- Time Management
- Product Knowledge
- Conflict Resolution
- FLUENT IN English And Spanish (No Accent)
- Order Processing
- Sales expertise
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Sales Floor Associate Cashier
Treasures Smoke & Vape
01.2022 - Current
Licensed Nail Technician
T & D Nails
01.2020 - 01.2022
High School Diploma -
Johnston High School
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