Dynamic retail professional with extensive customer service experience at Academy Sports + Outdoors. Proven ability to enhance sales through effective merchandising and product knowledge. Bilingual and skilled in heavy lifting, I excel in fast-paced environments, ensuring customer satisfaction while maintaining organized sales floors. Committed to achieving team goals and fostering a welcoming atmosphere.
Overview
4
4
years of professional experience
2
2
Certifications
Work History
Retail Sales Associate
Academy Sports + Outdoors
College Station
11.2025 - Current
Provided excellent customer service in a fast-paced retail environment by assisting customers with selecting proper footwear for sports, fitness, work, and casual wear.
Demonstrated strong product knowledge to recommend shoes based on customer needs, fit, and performance.
Maintained organized and fully stocked sales floor through regular merchandising, recovery, and inventory checks.
Operated POS system accurately for cash and card transactions while promoting store loyalty programs and sales promotions.
Collaborated with team members and management to meet daily sales goals and ensure a clean, safe, and welcoming shopping environment.
Resolved customer concerns professionally while consistently upholding Academy's customer service standards.
Burlington Cashier
Burlington Stores
College Station
03.2025 - 11.2025
As a Cashier and Sales Floor Associate at Burlington, I am responsible for delivering excellent customer service by efficiently handling transactions at the register, assisting shoppers with product inquiries, and maintaining a clean, organized sales floor.
I help ensure merchandise is well-stocked, properly displayed, and aligned with store standards.
In addition to front-end responsibilities, I occasionally support backroom operations, including receiving shipments, processing inventory, and organizing stock to ensure smooth merchandise flow to the sales floor.
TJ Maxx Associate
TJ Maxx
College Station
10.2023 - 10.2024
I work around the store and in the backroom doing manual labor such as lifting boxes and operating machinery.
I also worked on the sales floor helping people on the floor and working cashier.
Barista
Starbucks
Katy
03.2023 - 08.2023
I would do multiple positions around the store and do multiple tasks such as make drinks, work drive thru, work front desk, warm up food, refill supplies needed like whipped cream, milks, syrups, etc. and take out trash as well as help close up or open the shop.
Waiter/Cashier
Russo's New York Pizzeria
Katy
03.2022 - 11.2022
We were very understaffed but I would essentially work the cash register, write down Uber/grub-hub orders, help out in the kitchen with either some foods or with dishes or trash, would wait tables and interact with customers, make sure they were comfortable and had everything they needed, and would close up the restaurant multiple nights.