Fagafua Fia
Orem,Utah
Summary
Dynamic and results-oriented professional with extensive experience in retail and warehouse operations, notably with Sprinkler World. Excelled in customer service and forklift operations, consistently meeting sales targets and enhancing operational efficiency. Skilled in teamwork and heavy equipment handling, adept at driving project success and achieving company goals.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Retail Sales Associate
Sprinkler World
04.2023 - 09.2024
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Collaborated with team members to meet and exceed monthly sales targets consistently.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
Warehouse Associate
Associated Materials
01.2021 - 03.2023
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Consistently lifted materials weighing as much as 50 pounds.
- Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
- Operated various types of equipment such as forklifts, pallet jacks, or hand trucks safely while moving products throughout the facility.
- Maintained clean, orderly work environment free of hazards.
- Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
- Operated moving truck safely to deliver items to destination without nicks or scratches.
- Strapped items down over protective padding to secure throughout transportation.
Electrician
X3 Tradesmen
09.2018 - 12.2020
- Worked under supervision of journeyman electrician to learn trade and develop electrical knowledge.
- Terminated wiring and connected circuits with correct techniques.
- Gained proficiency in operating various power tools such as drills, saws, crimpers, and wire strippers for efficient completion of electrical tasks.
- Repaired light fixtures, controls, switches, relays, and circuit breaker panels based on detailed evaluations.
- Repaired or replaced wiring, equipment and fixtures using hand tools and power tools.
- Installed safety and distribution components for electrical systems, such as switches, resistors and circuit-breaker panels.
- Spliced, joined and connected wire to accurately install new electrical systems.
Electrical Apprentice
Ludvik Electric
12.2015 - 12.2020
- Worked under supervision of journeyman electrician to learn trade and develop electrical knowledge.
- Terminated wiring and connected circuits with correct techniques.
- Gained proficiency in operating various power tools such as drills, saws, crimpers, and wire strippers for efficient completion of electrical tasks.
- Supported project success by assisting with wiring layouts, conduit bending, circuit connections, and other essential tasks as directed by senior electricians.
- Understood and used proper tools and equipment to install and maintain electrical systems.
Education
High School Diploma -
Tafuna High School
American SamoaSkills
- Customer service
- Problem-solving
- Teamwork and collaboration
- Policy and procedure adherence
- Verbal and written communication
- Reliable and responsible
- Goal driven
- Flexible hours
- Heavy lifting
- Loading and unloading
- Warehouse operations
- Pallet jack handling
- Materials handling and transport
- Assembly and production
- Forklift operations
- Inventory tracking
- Heavy equipment operation
Certification
- Forklift Certification
Timeline
Retail Sales Associate
Sprinkler World
04.2023 - 09.2024
Warehouse Associate
Associated Materials
01.2021 - 03.2023
Electrician
X3 Tradesmen
09.2018 - 12.2020
Electrical Apprentice
Ludvik Electric
12.2015 - 12.2020
High School Diploma -
Tafuna High School