Adrian Rosales
El Paso
Summary
Results-driven project coach with a proven track record in guiding cross-functional teams. Skilled in risk assessment and effective communication, ensuring project alignment with organizational goals.
Overview
2027
2027
years of professional experience
Work History
Realty Project Coach
Walmart
El Paso
10.2022 - Current
- Guided cross-functional teams in planning and executing projects to meet objectives.
- Coordinated project timelines to align with organizational goals and enhance delivery.
- Evaluated project progress, identifying areas for improvement to optimize outcomes.
- Performed risk assessment activities to identify potential issues or delays in project delivery.
- Ensured compliance with company policies and procedures related to project management activities.
- Collaborated with internal departments to ensure successful implementation of projects.
- Created detailed documentation of projects from initiation through completion.
Call Representative
Alorica
El Paso
06.2022 - 10.2022
- Resolved customer complaints with effective solutions, improving customer satisfaction.
- Resolved customer complaints using effective communication techniques, enhancing customer trust.
- Managed inbound customer inquiries and provided accurate information, ensuring timely responses.
- Collaborated with team members to enhance service quality, creating a supportive team environment.
- Utilized CRM software to track interactions and update customer records.
Security Forces Supervisor
USAF
Tampa
08.2018 - 08.2022
- Led training sessions on safety protocols and emergency response procedures, improving team readiness in critical situations.
- Oversaw security personnel during base operations and emergency situations, ensuring adherence to safety and security standards.
- Coordinated communication between command staff and subordinate units on security matters, aligning operational efforts for enhanced effectiveness.
Cook
Mcdonalds
El Paso
2018 - 06.2018
- Collaborated with team members to ensure timely order delivery, boosting customer satisfaction.
- Managed inventory levels by tracking supplies and ordering to support kitchen operations and prevent shortages.
- Operated kitchen equipment to uphold safety standards and optimize service efficiency.
Education
Certificate - Project Management
University of Phoenix
Tempe, AZ12-2025
MBA - Business Administration
University of Phoenix
Tempe, AZ12-2024
Bachelor of Science - Business
University of Phoenix
Tempe, AZ07-2023
Skills
- Project management
- Risk assessment
- Team collaboration
- Effective communication
- Client relationship management
- Conflict resolution
Languages
English
Professional
Spanish
Professional
Timeline
Realty Project Coach
Walmart
10.2022 - Current
Call Representative
Alorica
06.2022 - 10.2022
Security Forces Supervisor
USAF
08.2018 - 08.2022
Cook
Mcdonalds
2018 - 06.2018
Certificate - Project Management
University of Phoenix
MBA - Business Administration
University of Phoenix
Bachelor of Science - Business
University of Phoenix