Seasoned professional with extensive experience at City of Dallas, enhancing community safety and compliance through investigative abilities and clear communication. Demonstrated leadership in streamlining processes and mentoring staff, achieving increased efficiency and customer satisfaction. Skilled in safety building code knowledge and fostering teamwork, consistently leading projects to successful outcomes.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Code Enforcement Officer III
City of Dallas - Code Compliance
04.2021 - Current
Improved community safety by conducting thorough inspections and identifying code violations in residential and commercial properties.
Facilitated positive relationships with community members by addressing concerns promptly and professionally, fostering trust in the code enforcement process.
Enforced compliance with city regulations and ordinances pertaining to land use, zoning, nuisance housing, building codes and health and safety.
Leveraged strong negotiation skills to resolve disputes between neighbors regarding shared responsibility for maintaining properties in accordance with local codes.
Streamlined the code enforcement process for faster resolutions through diligent record-keeping and timely communication with property owners.
Enhanced public awareness of local codes and regulations by developing educational materials and conducting informational sessions.
Interim Supervisor
City of Dallas - Code Compliance
10.2022 - 02.2023
Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
Code Enforcement Officer I & II
City of Dallas - Code Compliance
11.2017 - 04.2021
Improved community safety by conducting thorough inspections and identifying code violations in residential and commercial properties.
Facilitated positive relationships with community members by addressing concerns promptly and professionally, fostering trust in the code enforcement process.
Enforced compliance with city regulations and ordinances pertaining to land use, zoning, nuisance housing, building codes and health and safety.
Leveraged strong negotiation skills to resolve disputes between neighbors regarding shared responsibility for maintaining properties in accordance with local codes.
Laborer II
City of Dallas - Water Utilities
05.2017 - 11.2017
Loaded, unloaded, and moved material to and from storage and production areas.
Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
Improved worksite efficiency by maintaining clean and organized work areas.
Performed general housekeeping and cleaning tasks.
Senior Maintenance Worker
Dallas Water Utilities
11.2016 - 05.2017
Created a safe working environment by enforcing strict adherence to safety protocols among the team members consistently.
Streamlined work order processes for faster response times, leading to higher customer satisfaction.
Enhanced facility safety by maintaining and updating emergency response plans and procedures.
Developed comprehensive asset management plans to extend the life cycle of company assets while minimizing costs associated with replacement or repair.
Field Maintenance Technician
Dallas Water Utilities
11.2013 - 11.2016
Optimized equipment performance with regular inspections, adjustments, and calibrations.
Improved equipment uptime by performing timely and accurate preventive maintenance on field machinery.
Established strong working relationships with clients, fostering trust in our services and promoting repeat business.
Coordinated closely with other departments to address equipment-related issues impacting production or operations efficiently.
Collaborated with team members to optimize system performance and address any operational challenges promptly.
Supported emergency response efforts, ensuring the continuity of water services during critical incidents.
Improved water quality by conducting routine testing and implementing necessary adjustments to treatment processes.
Increased plant efficiency, performing regular maintenance and troubleshooting equipment issues.